Charlotte Gleeson
Sidcup
Summary
Highly skilled executive assistant with extensive experience in C-level support, office administration, and event coordination. Proficient in travel and visa management, invoice and expense management, as well as systems management including SharePoint, Salesforce, DocuSign, Jira, Confluence, and HiBob. Adept at e-filing, digital dictation, document formatting, preparing bundles, and providing HR support. Demonstrates strong capabilities in recruitment, IT support, and finance support. Committed to optimising administrative processes to enhance organisational efficiency.
Overview
12
12
years of professional experience
Work History
Sales & Business Administrator
Base Media Cloud
09.2022 - 03.2025
- Provide support the CEO, CRO, CFO, CTO and leadership team; managing international travel and visas, scheduling meetings
- Sales operations, including contract management, client reporting and Salesforce data entry
- Prepare client contracts and change requests in DocuSign
- HR operations: HiBob platform, interviews, onboarding/offboarding and office logistics
- Spearheaded the successful London office relocation
Team Assistant
Goss Media
03.2022 - 09.2022
- Collaborated with writing team and content manager to further develop the app.
Seasonal Role
Lapland
10.2021 - 12.2021
- Delivered excellent customer service in a fast-paced seasonal environment, ensuring a memorable experience for international guests, working closely with 'Make a Wish' families
Executive Assistant (Tax & Legal)
Deloitte
10.2018 - 10.2021
- Selected for a promotion in recognition of outstanding performance; however, a company-wide restructure impacted its implementation which led to voluntary redundancy
- Delivered high-level support to equity partners, managing international travel and visas, meetings and client events
- Assisted with onboarding and conflict checks during the Kemp Little Legal merger project
- Timesheet entry (InTapp), expenses and invoicing for partners and directors
Senior Secretary
Trident Building Consultancy
10.2012 - 09.2018
- Supported the London Managing Directors with inbox and diary management, expenses, invoicing and client debt recovery
- Coordinated London team and client events
- Developed project management templates
- Monthly client reporting
- Contributed to marketing efforts, including case studies and articles for publication
- Dictation: letters, minutes and building surveying reports
Education
ILEX Level 3 Legal Diploma for Legal Secretaries -
North Kent College
DartfordBTEC First Diploma in Business Level 2 -
Blackfen School For Girls
SidcupSkills
- Executive Assistance
- C-Level Support
- Office Administration
- Event Coordination
- Travel Coordination
- Recruitment
References
Available upon request.
Timeline
Sales & Business Administrator
Base Media Cloud
09.2022 - 03.2025
Team Assistant
Goss Media
03.2022 - 09.2022
Seasonal Role
Lapland
10.2021 - 12.2021
Executive Assistant (Tax & Legal)
Deloitte
10.2018 - 10.2021
Senior Secretary
Trident Building Consultancy
10.2012 - 09.2018
ILEX Level 3 Legal Diploma for Legal Secretaries -
North Kent College
BTEC First Diploma in Business Level 2 -
Blackfen School For Girls
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