Charlotte Fairley
Sale,Cheshire
Summary
Hardworking individual, looking to broaden workplace skills within a new environment. Kind, friendly team member, fostering effective teamwork to support customer experience. Maintaining an organised, methodical workspace, allowing for efficient operations. Easily adapt in fast-paced environments, whilst delivering exceptional quality of work.
Overview
1
1
Certification
5
5
years of post-secondary education
4
4
years of professional experience
Work history
E-Commerce Reseller
Vinted
Remote
2023.12 - Current
- Resolved customer complaints and disputes to secure ongoing loyalty.
- Enhanced customer satisfaction through timely and precise order delivery.
- Implemented promotional activities for clearance of overstocked items without loss.
- Guided product direction by identifying emerging clothing trends in the market.
- Achieved 350 sales outcomes by completing customer transactions through consistent sales activity.
Kitchen assistant
Fletcher Moss Food Truck
Didsbury, Manchester
2025.02 - 2026.05
- Adhered to health and safety regulations with careful handling of food and equipment.
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Maintained cleanliness throughout kitchen for improved hygiene standards.
- Prepared vegetables by peeling, chopping, and slicing, enhancing cooking efficiency.
- Plated dishes to enhance presentation quality for customer satisfaction.
- Facilitated team communication to improve workflow and task coordination.
Waitress
Owen's Kitchen & Bar
Hale, Trafford
2025.09 - 2025.12
- Enhanced guest satisfaction through prompt, attentive service, leading to positive dining experiences.
- Improved customer satisfaction by delivering friendly service and addressing needs swiftly.
- Handled cash transactions accurately, maintaining balanced till at shift end through diligent record-keeping.
- Maintained clean and organised dining area for customer comfort.
- Optimised workflow in busy periods through successful coordination with kitchen staff.
- Ensured smooth restaurant operation by effectively managing reservations system.
Waitress
Altrincham Fish Bar
Altrincham, Trafford
2022.04 - 2023.01
- Improved customer satisfaction by providing efficient and friendly service.
- Provided top-notch service to customers, improved overall dining experience.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained clean and organised dining area for customer comfort.
Education
A-Levels - Law
Altrincham College
Manchester 2024.09 - 2026.06
A-Levels - History
Altrincham College
Manchester 2024.09 - 2026.06
BTEC - Business
Altrincham College
Manchester 2024.09 - 2026.06
Skills
-
Food preparation
-
High-volume dining
-
Safe manual handling
-
Till operations
-
Dietary awareness
-
Operational efficiency
-
Customer service excellence
-
Collaborative teamwork
-
Resilient under pressure
-
Patience and composure
-
Self-sufficiency
Certification
Skate Excellence Learn to Skate (Grade 7)
- Developed physical abilities, such as balance, coordination, and agility.
- Fostered discipline, perseverance, and a strong mindset.
Volunteering
Girlguiding Young Leader - Girlguiding
- Strong leadership, encouraging a smooth-flow environment.
- Fostered an inclusive, supportive environment, encouraging quieter participants to build their confidence.
- Demonstrated high levels of emotional intelligence, by identifying and supporting the emotional needs of young girls.
Affiliations
- Sewing & Embriodery
- DIY Clothing Upcycling
- Fashion Illustration
Timeline
Waitress
Owen's Kitchen & Bar
2025.09 - 2025.12
Kitchen assistant
Fletcher Moss Food Truck
2025.02 - 2026.05
A-Levels - Law
Altrincham College
2024.09 - 2026.06
A-Levels - History
Altrincham College
2024.09 - 2026.06
BTEC - Business
Altrincham College
2024.09 - 2026.06
E-Commerce Reseller
Vinted
2023.12 - Current
Waitress
Altrincham Fish Bar
2022.04 - 2023.01