Charlotte Eels
Harlow,Essex
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Loyal with a solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving.
Overview
3
3
years of professional experience
Work History
Waitress
The John Barleycorn
Threshers Bush
05.2021 - 10.2023
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- I am personable and an energetic team player with lots of multi-tasking skills
- I thrive in the busiest of times, and am usually solely responsible for the smooth running of the restaurant.
Waitress
The Orange Tree
Sawbridgeworth, Hertfordshire
12.2022 - 09.2023
- Informed kitchen staff regarding special order requirements.
- Greeted customers, presented menus and shared information about available special items.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Applied positive customer service approach to increase satisfaction levels.
Finance apprentice
New Era Energy
Harlow, Essex
09.2023 - Current
- Investigated suspected cases of theft involving small numbers of transactions or complex systems.
- Received and processed stock using inventory management system.
- Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
- Increased customer satisfaction by resolving issues.
Education
Combined Science -
Stewards Academy
Harlow, EssexEnglish Language - undefined
Stewards Academy
Harlow, EssexEnglish Literature - undefined
Stewards Academy
Harlow, EssexHistory - undefined
Stewards Academy
Harlow, EssexMathematics - undefined
Stewards Academy
Harlow, EssexP.E - undefined
Stewards Academy
Harlow, EssexSpanish - undefined
Stewards Academy
Harlow, EssexBTEC Business Studies -
St Johns School
Epping, EssexCTEC Physical Education -
St Johns School
Epping, EssexA-Level Psychology -
St Johns School
Epping, EssexSkills
- Time keeping
- Conscientious
- Adaptable
- Communication skills
- Problem-solving abilities
- Ability to work under extreme pressure
Languages
English
Native
Spanish
Beginner
References
References available upon request.
Timeline
Finance apprentice
New Era Energy
09.2023 - Current
Waitress
The Orange Tree
12.2022 - 09.2023
Waitress
The John Barleycorn
05.2021 - 10.2023
Combined Science -
Stewards Academy
English Language - undefined
Stewards Academy
English Literature - undefined
Stewards Academy
History - undefined
Stewards Academy
Mathematics - undefined
Stewards Academy
P.E - undefined
Stewards Academy
Spanish - undefined
Stewards Academy
BTEC Business Studies -
St Johns School
CTEC Physical Education -
St Johns School
A-Level Psychology -
St Johns School
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