Charlotte Easson

• Utilised advanced techniques to produce realistic, detailed images.
• Understood artistic concepts by visualising the big picture.
• Created custom tattoo designs for customers.
• Collaborated with clients to develop custom tattoo designs, resulting in increased customer satisfaction.
• Managed customer appointments efficiently to maximise studio productivity.
• Performed clean, high-quality work at all times.
• Performed touch-ups or adjustments on existing tattoos meeting clients' requests for changes.
• Offered advice on size, colour schemes and placement of designs on body parts.
• Mastered variety of tattooing styles including traditional, tribal, Japanese and geometric
• Keep on top of cross contamination in and around the studio environment through regular cleaning and use of sterilisation equipment such as an autoclave and steriliser machine.

• Created lasting first impressions by welcoming and greeting customers promptly.
• Processed transactions swiftly, ensuring smooth checkout process for customers.
• Communicated with customers to determine nature of mechanical problems, asking questions to prompt further information.
• Assisted in visual merchandising tasks, enhancing store presentation and appeal.
• Maintained detailed maintenance, repair and service records for quality compliance purposes.
• Handled telephone inquiries regarding work in process and service appointments.
• Obtained accurate customer and vehicle data to help provide efficient customer service.

• Managed phone calls, resulting in effective communication flow within the company.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Coordinated office supplies orders to keep necessary materials available at all times.
• Kept reception area clean and organised to uphold professional office reputation.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
• Enhanced customer satisfaction by efficiently managing all front desk enquiries.

• Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Processed returned or exchanged items and provided refunds to customers.
• Requested and checked customer IDs at checkout for age-restricted products.
• Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.

• Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
• Delivered checks, collected cash or credit card payments and provided receipt to customers.
• Prepared tables for guests and reset tables between customers.
• Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
• Checked customer IDs to confirm age before selling age-restricted products.
• Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

• Adhered to traditional standards of silver service including guest seating, table setting and dresscode.
• Served food and drink to exceptionally high standard of service and presentation.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Updated daily specials on menu boards to keep customers informed.
• Liaised effectively between kitchen staff and diners for seamless service.
• Attended to customer's needs proactively for first-class waiting service.
• Took charge of cleaning duties after closing hours-maintained restaurant appeal.
• Managed large party catering events, ensuring all guests were satisfied.

General retail assistant, serving customers at the till, finding the shoe and helping them ensure fits correctly.

Processed refunds and exchanges and used the till system.

• Printed prescription labels with accurate patient, contents and dosage advice.
• Educated customers about proper usage and potential side effects of prescribed drugs.
• Maintained confidential patient records in line with data protection laws.
• Greeted customers and provided friendly, knowledgeable healthcare advice and service.
• Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.