Summary
Overview
Work history
Education
Skills
Timeline
Generic

Joshua Cox

Yate

Summary

Reliable Maintenance Worker skilled in safely operating hand and power tools.10 Year background working in building trades with experience of organising and coordinating other trades to complete projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work history

Handy Person

South Gloucestershire Council
Bristol, BST
03.2019 - Current
  • Maintaining and monitoring building interior and exterior within specified annual budget
  • Survey building looking for immediate and anticipating future issues and arrange for repairs where necessary
  • Liaising and coordinating contractors ensuring all health and safety regulations and SGC policy's are adhered to
  • Ensure all paperwork and reports are updated and submitted within required deadlines
  • Performed basic landscaping tasks, such as mowing, pulling weeds and watering lawns
  • Painting and decorating of service users rooms
  • DIY type tasks for residents such as putting up shelf's, hanging pictures and building furniture
  • Reporting mechanical, electrical and appliance faults to property services and leasing with contractor's to facilitate diagnostics and repair
  • Prioritising workload of 10 + tasks
  • Talking with and reassuring residents and completing tasks as requested

Co-Founder

C & B CCTV And Security
Bristol
02.2019 - Current
  • Forecasted timeframes, materials and costs to support forward-planning
  • Installed, serviced and maintained various CCTV and alarm systems
  • Communicated effectively with customers to assess and diagnose issues, replacing defect components as needed
  • Installed and aligned antennae to pick up signals with maximum quality and reliability
  • Set up WIFI networks for private and business customers
  • Ran cables to connect devices, equipment and power sources to newly installed systems
  • Ordering materials from multiple suppliers
  • Pricing work and estimating quantity of materials
  • Invoicing customers for completed work
  • Managing multiple jobs at once on average 3 +

Co-Founder

C & B General Maintenance
Bristol, BST
10.2016 - Current
  • Managed tasks and deadlines of 2+ contractors undertaking home renovations
  • Fencing and decking
  • Painting and decorating
  • Kitchen fitting
  • Minor plumbing
  • Small amounts of tiling
  • Grass cutting / hedge pruning
  • Estimating materials quantities and ordering
  • Liaising with customers from quote to completion of work
  • Building working relationships with trade reps

Sales Consultant

Carpet Giant
Bristol, BST
02.2018 - 03.2019
  • Provided clear, accurate pricing information to customers regarding specific products
  • Identified prospect needs and offered appropriate products and services
  • Processed credit and debit card payments promptly and precisely, minimising financial discrepancies
  • Increased revenue through upselling
  • Maintained expert product knowledge for persuasive, reliable customer guidance
  • Provided clear, accurate quotes and estimates to prospective clients
  • Key holder

Sales Consultant

Park Furnishers
Bristol, BST
05.2012 - 02.2018
  • Fostered customer loyalty and consistent investment by building positive and productive relationships
  • Provided clear, accurate pricing information to customers regarding specific products
  • Identified prospect needs and offered appropriate products and services
  • Demonstrated products to encourage purchases by showcasing features and benefits
  • Collaborated with marketing team to drive conversions through campaigns and client referrals
  • Processed credit and debit card payments promptly and precisely, minimising financial discrepancies
  • Exceeded retention and upsell targets through concerted customer engagement
  • Increased revenue through upselling
  • Upheld brand values throughout sales process to differentiate company from competitors
  • Delivered outstanding after-sales care through regular communication with customers
  • Achieved monthly sales and performance KPIs for improved team success

Sales Assistant

Next
Bristol
09.2009 - 10.2014
  • Accepted and processed cash, cheque, card and mobile payments using POS systems
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts
  • Maintained impeccably high standards store presentation and hygiene through cleaning
  • Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases
  • Received and processed product returns
  • Managing large ques of 30 + customers

Education

Certificate of Higher Education - Portable Appliance Testing

PASS
Bristol
2015

City & Guilds - Level 2 Certificate in Electrotechnical Technology - Installation

City of Bristol College
Bristol
2010

City & Guilds - Level 2 Certificate in Electrotechnical Technology - Installation (Application of Health and Safety)

City of Bristol College
Bristol
2010

City & Guilds - Level 2 Certificate in Electrotechnical Technology - Installation (Principles of Electrotechnology)

City of Bristol College
Bristol
2010

City & Guilds - Level 2 Certificate in Electrotechnical Technology - Installation(Installation in Building)

City of Bristol College
Bristol
2010

City & Guilds - Level 2 Certificate in Electrotechnical Technology - Installation (H&S + Installations)

City of Bristol College
Bristol
2010

GCSEs - English Literature C

Filton High School
Bristol
2009

GCSEs - English Language C

Filton High School
Bristol
2009

GCSEs - Maths C

Filton High School
Bristol
2009

B-Tech - Business Studies Level 2

Filton High School
Bristol
2009

GCSEs - Resistant Materials C

Filton High School
Bristol
2009

GCSEs - Science Biology C

Filton High School
Bristol
2009

GCSEs - Science Chemistry C

Filton High School
Bristol
2009

City & Gilds - Level 2 Certificate in Electrotechnical Technology - Installation (Working in Electrotechnical)

City of Bristol College
Bristol
2009

Skills

  • Verbal/written communication
  • Adaptable nature
  • Self-directed mindset
  • Timescale management
  • Good IT skills including use of word and excel
  • DBS compliance
  • Adaptable to different environments / situations
  • Self motivated
  • Understanding of CDM regulations

Timeline

Handy Person

South Gloucestershire Council
03.2019 - Current

Co-Founder

C & B CCTV And Security
02.2019 - Current

Sales Consultant

Carpet Giant
02.2018 - 03.2019

Co-Founder

C & B General Maintenance
10.2016 - Current

Sales Consultant

Park Furnishers
05.2012 - 02.2018

Sales Assistant

Next
09.2009 - 10.2014

Certificate of Higher Education - Portable Appliance Testing

PASS

City & Guilds - Level 2 Certificate in Electrotechnical Technology - Installation

City of Bristol College

City & Guilds - Level 2 Certificate in Electrotechnical Technology - Installation (Application of Health and Safety)

City of Bristol College

City & Guilds - Level 2 Certificate in Electrotechnical Technology - Installation (Principles of Electrotechnology)

City of Bristol College

City & Guilds - Level 2 Certificate in Electrotechnical Technology - Installation(Installation in Building)

City of Bristol College

City & Guilds - Level 2 Certificate in Electrotechnical Technology - Installation (H&S + Installations)

City of Bristol College

GCSEs - English Literature C

Filton High School

GCSEs - English Language C

Filton High School

GCSEs - Maths C

Filton High School

B-Tech - Business Studies Level 2

Filton High School

GCSEs - Resistant Materials C

Filton High School

GCSEs - Science Biology C

Filton High School

GCSEs - Science Chemistry C

Filton High School

City & Gilds - Level 2 Certificate in Electrotechnical Technology - Installation (Working in Electrotechnical)

City of Bristol College
Joshua Cox