Charlotte Cowley

* Manage and Process Invoices and expenses claims, ensuring timely and accurate payment runs.

* Bank reconciliation: reconcile bank statements regularly to ensure accuracy and identify any discrepancies
* Assist with month end processes. Creating company journals
* Provide support to all aspects of the finance department as required working with different departments when needed.

* Release Held Order screen.

* Claims processing e., shortage claims/price claims/damage claims etc.

* Setting up new application and carrying out back round checks.

* Monitor Customer account balances against agreed credit limits

* Processing purchase and sales invoices

* Competent user of MS office, including Excel (Up to Pivot table) SAGE and Salesforce.

* Studying towards an AAT qualification.

* Authorising return of faulty goods.

* Processing orders and returns

* Responding to and resolving any calls or emails

* Handle customers complaints and provide appropriate solutions.

* Liaising with other departments within the business to assist customer queries.

* Processing credits to customers

* Daily/weekly reports, meeting deadline and KPI's

* Liaising with manufacturers

* Maintain a good relationship with Suppliers and Customers.

* Managing stock levels against customer forecasting.