Charlotte Colliass

• Learnt about speciality coffee
• Quick and efficient on the bar
• Demonstrated skills in espresso extraction and latte art to deliver great service

• Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
• Advised customers on personal and commercial orders, carefully upselling origin, flavour and pairing recommendations.

• Upsold additional sandwiches and snacks with drinks orders, increasing average transaction value.

• Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.