Charlotte Colliass
Brighton
Summary
I’m a driven second year university student perusing a degree in Linguistics with an experienced amount of coffee making. As a friendly barista, I am dedicated to creating personalised customer experiences by making coffee to perfection whilst fostering a loyal relationship with customers with people skills in sales.
Overview
3
3
years of professional experience
Work history
Barista
Gail's Bakery
Lewes
02.2024 - Current
- Learnt about speciality coffee
- Quick and efficient on the bar
- Demonstrated skills in espresso extraction and latte art to deliver great service
Barista
Caffè Nero
Milton Keynes
08.2022 - 09.2023
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Advised customers on personal and commercial orders, carefully upselling origin, flavour and pairing recommendations.
• Upsold additional sandwiches and snacks with drinks orders, increasing average transaction value.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
Education
A - Levels - English - B Business - B Film - C
Shenley Brook End School
Milton Keynes06.2021
GCSE’s - Maths, English, Science. History, Media Studies
Shenley Brook End School
Milton Keynes 06.2019
Skills
- Customer assistance
- Latte art
- Speady and efficient
- Flexible
- Teamwork and collaboration
Timeline
Barista
Gail's Bakery
02.2024 - Current
Barista
Caffè Nero
08.2022 - 09.2023
A - Levels - English - B Business - B Film - C
Shenley Brook End School
GCSE’s - Maths, English, Science. History, Media Studies
Shenley Brook End School