Summary
Overview
Work history
Education
Skills
Accomplishments
Additional Information
Affiliations
Timeline
Generic

Charlotte Coker

Bristol

Summary

Recent Journalism, Media and Culture graduate, eager to work in a creative and passionate team. Dynamic and results-driven professional with a strong foundation in collaboration, creativity, and organisation. Demonstrates exceptional communication skills and attention to detail, effectively articulating ideas and fostering innovation within team environments. Proficient in IT tools such as Canva, Adobe, and Microsoft, with a commitment to enhancing technical expertise.

Overview

6
6
years of professional experience
9
9
years of post-secondary education

Work history

Customer Relations Adviser

Water2Business
Nailsea, North Somerset
07.2024 - Current

Transferable skills:

Communication – Built trust through clear, empathetic interactions

Problem-solving – Resolved issues quickly and effectively

Customer focus – Ensured satisfaction and built strong relationships

Attention to detail – Maintained accurate, high-quality records

Adaptability – Shifted tasks easily and supported team needs

Accountability – Took ownership and followed through reliably

Initiative – Contributed ideas beyond core responsibilities

Collaboration – Worked well with others to achieve team goals

Freelance Content Creator

MP Lashes
Bristol
06.2024 - Current

Transferable skills:

Content creation – Designed engaging visuals and videos for social media

Brand consistency – Applied cohesive design elements to reflect brand identity

Video editing – Recorded and edited short-form content for TikTok

Trend awareness – Monitored industry trends to stay relevant and competitive

Content Creator And Script Writer

Xpress Radio
Cardiff
09.2023 - 02.2024

Transferable skills:

Content creation – Planned and published engaging weekly content on TikTok and Instagram, aligned with audience interests and platform trends

Trend & Cultural Research- Researched relevant news stories for the area to maintain audience engagement and community relevance

Storytelling- Wrote compelling scripts for news bulletins

Collaboration- Collaborated with on-camera talent and internal teams to ensure timely, high-quality content delivery

Sales Administrator

Gazechim Composites
Clevedon, North Somerset
10.2020 - 07.2021

Transferable skills

Quick learner – Rapidly picked up digital admin systems and email platforms

Efficient communicator – Maintained clear coordination between sales and other teams

Organised support – Delivered smooth, dependable admin assistance in a busy environment

Customer-focused – Clearly communicated product info, generating strong sales leads

Journalism Intern

Bristol 24/7
Bristol
11.2019 - 11.2019

Transferable skills:

Cultural Trend Spotting-Conducted daily research to identify local stories aligned with brand values—demonstrating strong news judgement and cultural awareness.

Insight Gathering- Attended press meetings to capture key details, showing confidence in live media environments and strong note-taking skills.

Storytelling- Wrote impactful content, reflecting the power of storytelling to highlight community-driven initiatives.

Education

Bachelor of Arts - Media, Journalism and Culture

Cardiff University
09.2021 - 07.2024

A-Levels -

Nailsea School
North Somerset
09.2018 - 06.2020

GCSEs -

Nailsea School
North Somerset
09.2013 - 06.2018

Skills

    Collaboration- Proven ability to work effectively in team environments, contributing to shared goals and fostering a supportive atmosphere for creativity and innovation

    Leadership- Happy to take the lead when required and build strong relationships, skills learnt during my netball captaincy

    Organization: Highly organized and KPI driven with exceptional time management skills, capable of handling multiple tasks and deadlines while maintaining attention to detail

    Confident communicator- Enjoy meeting new people and can explain and discuss ideas clearly and concisely

    IT Skills- Proficient in various digital tools and platforms, including Canva, Adobe and Microsoft, with a keen interest in further developing technical competencies

Accomplishments

  • Adobe Design Fundamentals Certificate
  • Adobe Social Media and Content Strategy
  • March 2025 Leaders Choice Certificate at water2business

Additional Information

  • Contributed to creating monthly magazines during A Levels as part of a media course. Responsibilities included writing articles and managing editing and publishing to produce the final print.
  • Awarded first place in a journalism competition during A Levels, earning a place in a young journalism program in London. This intensive program involved collaborative challenges with strict deadlines, providing valuable industry insights and strengthening skills in teamwork, time management, and deadline-driven project execution.
  • Was Captain of my netball team at University. Organised weekly training and teams for matches, also involved creating team sheets and social content.

Affiliations

  • Fitness: Dedicated gymgoer with a focus on weightlifting and hybrid training to build strength and endurance.
  • Cooking: Passionate about creating and discovering new recipes to share with others.
  • Self-Taught Crocheter: Enjoy the creativity in crochet, learning new patterns and creating custom pieces.
  • Home DIY & Decor: Enjoy hands-on decorating projects and DIY improvements, enjoy thinking of new ideas for room decor.

Timeline

Customer Relations Adviser

Water2Business
07.2024 - Current

Freelance Content Creator

MP Lashes
06.2024 - Current

Content Creator And Script Writer

Xpress Radio
09.2023 - 02.2024

Bachelor of Arts - Media, Journalism and Culture

Cardiff University
09.2021 - 07.2024

Sales Administrator

Gazechim Composites
10.2020 - 07.2021

Journalism Intern

Bristol 24/7
11.2019 - 11.2019

A-Levels -

Nailsea School
09.2018 - 06.2020

GCSEs -

Nailsea School
09.2013 - 06.2018

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Charlotte Coker