Charlotte Clive
Tamworth,Staffordshire
Summary
Adaptable professional with a strong foundation in customer service, research, and report writing. Skilled in conflict resolution techniques, multidisciplinary teamwork, and delivering results-driven outcomes. Demonstrates enthusiasm as a communicator and possesses extensive teaching or tutoring experience. Committed to leveraging expertise in fostering collaboration and achieving organisational goals.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work history
Teaching Practice Summer School
Aberystwyth University
01.2023
- Designed and delivered engaging language lessons incorporating multimedia and digital tools.
- Adapted teaching strategies to accommodate diverse student needs and cultural backgrounds.
- Gained TEFL-i Qualification, enhancing classroom management and lesson planning skills.
Assistant Football Coach (Volunteer)
KGS Coaching
Tamworth
01.2022 - 01.2023
- Assisted in planning and delivering football sessions tailored to children's abilities.
- Supervised sessions, ensuring safety and adherence to health protocols.
- Fostered positive relationships with players and parents through feedback and support.
Waitress / Bartender
Longwood Pub
Tamworth
01.2021 - 01.2022
- Company Overview: Marston's Chain
- Delivered high-quality customer service in a fast-paced restaurant/bar environment.
- Coordinated with kitchen and service teams to ensure seamless operations during peak periods.
- Adhered to health and safety standards while maintaining a clean, welcoming atmosphere.
- Resolved customer inquiries and complaints with professionalism and efficiency.
- Marston's Chain
Out-of-Hours Receptionist / Party Host
Landau Forte Amington
Tamworth
01.2019 - 01.2020
- Acted as the first point of contact for visitors, managing inquiries and bookings in person and over the phone.
- Coordinated communication between visitors and staff, ensuring smooth event operations.
- Prepared and maintained event spaces to meet specific client requirements.
Education
Bachelor's degree (B.A) - English Studies with Tesol
Aberystwyth University
09.2021 - 06.2024
A Levels - Health & Social Care, Sociology, Biology
Landau Forte Sixth Form
01.2018 - 01.2020
GCSE - English Language, English Literature, Mathematics, Biology, Chemistry, Physics, Spanish, Physical Education, Food & Nutrition, Art & Design
Landau Forte Amington High School
01.2013 - 01.2018
Skills
- Adaptability
- Enthusiastic communicator
- Multidisciplinary teamwork
- Teaching or tutoring experience
- Conflict resolution techniques
- Research and report writing
- Customer Service
- Results-Driven attitude
References
References available upon request.
Timeline
Teaching Practice Summer School
Aberystwyth University
01.2023
Assistant Football Coach (Volunteer)
KGS Coaching
01.2022 - 01.2023
Bachelor's degree (B.A) - English Studies with Tesol
Aberystwyth University
09.2021 - 06.2024
Waitress / Bartender
Longwood Pub
01.2021 - 01.2022
Out-of-Hours Receptionist / Party Host
Landau Forte Amington
01.2019 - 01.2020
A Levels - Health & Social Care, Sociology, Biology
Landau Forte Sixth Form
01.2018 - 01.2020
GCSE - English Language, English Literature, Mathematics, Biology, Chemistry, Physics, Spanish, Physical Education, Food & Nutrition, Art & Design
Landau Forte Amington High School
01.2013 - 01.2018
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