Charlotte Briffitt
Gillingham,Kent
Summary
I am dynamic and reliable with a strong foundation in customer service and interpersonal skills, including excellent communication, adaptability, and empathetic understanding. I demonstrate a proactive approach to challenges, fostering diversity and inclusion while excelling as a team player and self-starter. Committed to delivering creative solutions and maintaining a positive attitude in changing situations, with a focus on achieving impactful results for my employer.
Overview
3
3
years of professional experience
Work history
Volunteer Junior Netball Coach
Medway Junior Netball Club
Gillingham , Kent
2023.09 - Current
- Ensured safe practice environment by enforcing safety protocols.
- Collaborated with other coaches to exchange ideas and strategies for improved coaching techniques.
- Fostered team unity and sportsmanship with daily team-building exercises.
- Crafted warm-up routines for reduced injury risk.
- Built confidence of players by offering individual praise and recognising progress and achievements.
- Promoted safety and welfare of young children by following safeguarding principles.
- Supported smooth running of events by arriving on-time and well-equipped.
Volunteer Cafe & Shop Assistant
Medway League of Friends - Medway Hospital
Gillingham, Kent
2024.11 - 2025.02
- Collaborated effectively with team members during busy periods.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Assisted customers in finding desired items to enhance their shopping experience.
- Handled queries regarding products, providing detailed information as necessary.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Greeted every customer warmly, promoting friendly atmosphere.
- Handled cash register efficiently, ensuring accurate transactions.
Education
GCSEs - English Literature, English Language, Mathematics, Biology, Chemistry, Physics, Food Technology, PE, Spanish, Geography
Rainham Mark Grammar School
Planned A-Level Study - Biology, PE, Health & Social Care
2026.09 -
Skills
- People Person
- Excellent Communication
- Reliable
- Positive
- Proactive
- Determined
- Resilient
- Self-Starter
- Team Player
- Mature & Responsible
- Adaptability to changing situations
- Empathetic understanding
- Customer Service
Affiliations
- Netball to county level
- Cooking and baking
- Technology
Timeline
Planned A-Level Study - Biology, PE, Health & Social Care
2026.09 -
Volunteer Cafe & Shop Assistant
Medway League of Friends - Medway Hospital
2024.11 - 2025.02
Volunteer Junior Netball Coach
Medway Junior Netball Club
2023.09 - Current
GCSEs - English Literature, English Language, Mathematics, Biology, Chemistry, Physics, Food Technology, PE, Spanish, Geography
Rainham Mark Grammar School