Charlotte Bendon
Colchester,Essex
Summary
Strategic and results-driven Senior HR Manager with over 10 years of experience in HR and payroll across manufacturing, logistics, and construction sectors. CIPD Level 5 qualified with a proven ability to lead HR functions, implement global strategies, and drive employee engagement. Adept at workforce planning, compliance, and talent development, with a strong focus on aligning HR initiatives with business goals.
Overview
31
31
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Senior HR Manager
Pulsar Measurement
Colchester, Essex
07.2024 - 08.2025
- Reporting to the Managing Director, responsible for leading the global HR function and aligning HR strategies with organizational objectives.
- Developed and implemented global HR strategies and policies.
- Led workforce planning and talent acquisition across international sites.
- Oversaw performance management, employee engagement, and development programs.
- Ensured compliance with employment laws and internal policies.
- Managed complex employee relations and grievance cases.
- Contributed to global payroll system implementation and compliance.
- Built strong relationships with international HR teams and senior leadership.
- Managed company payroll function
HR & Payroll Manager
Pulsar Process Measurement Ltd
Colchester, Essex
07.2020 - 07.2024
- Administered company payroll and ensured timely pension and HMRC submissions.
- Maintained HR documentation and supported recruitment and onboarding processes.
- Formulated HR metrics and coached managers on HR tools and employee engagement.
- Developed talent plans and supported health, safety, and wellbeing initiatives.
- Resolved employee relations issues and supported HR projects and strategies.
- Oversaw reception duties and managed company fleet and insurance records.
Accounts and HR Assistant
QSF Interiors Ltd
Haverhill
09.2014 - 07.2020
- Executed day-to-day operations of accounts department, reporting directly to Finance Director.
- Processed sales and purchase ledgers, producing efficient payment runs.
- Administered payroll and employee expense payments accurately.
- Managed monthly subcontractor payments and CIS tax returns effectively.
- Reconciled company card receipts with precision.
- Oversaw daily HR department functions, reporting directly to HR Director, and recorded absences and holidays.
- Generated HR statistics for management, including night and weekend work data.
- Facilitated ad-hoc HR meetings addressing wellbeing, investigations, and disciplinary matters.
Assistant Operations Manager / Buyer
The Jan Cavelle Furniture Company
Haverhill
05.2014 - 08.2014
- Ordered supplies to meet deadlines through supplier comparisons and contract negotiations, sourcing bespoke items where required.
- Processed sales and purchase ledger entries efficiently.
- Managed payroll operations to ensure timely payments.
- Executed credit control measures to maintain financial stability.
- Prepared monthly accounting reports for Operations Manager and Managing Director.
- Assisted in organising workflows to optimise costs while meeting deadlines.
Transport Co-ordinator
Culina Logistics
Haverhill
06.2008 - 05.2014
- Managed over 100 drivers and de-brief clerks, implementing Personal Development Plans and monitoring absences.
- Conducted accident investigations and infringement monitoring to maintain safety standards.
- Oversaw disciplinary investigations and hearings to uphold organisational policies.
- Planned driver and vehicle resources to meet delivery and collection schedules, ensuring achievement of Service Level Agreements.
- Optimised resources while adhering to Working Time Directive and Drivers' Hours Legislation.
- Ensured legal compliance concerning equipment defects, servicing, and MOTs.
Business Owner
The Fountain Inn, Horsham and The Rose and Crown Hotel
Haverhill
09.2004 - 06.2006
- Managed operations of hotel, pub, and restaurant with capacity for 100 covers.
- Oversaw staff management, HR functions, and payroll administration.
- Executed stock ordering to maintain optimal inventory levels.
- Ensured compliance with Health & Safety regulations.
- Conducted accounting and bookkeeping to maintain financial accuracy.
Senior Fund Technician
Friends Provident
Dorking
09.1994 - 11.2004
- Producing Investment and Management accounts (quarterly, half-yearly, annually).
- Producing documentation for external government organisations.
- Controlling the Swap-Option portfolio.
- Liaising with Fund Managers to ensure correct investments.
Customer Services Agent
Friends Provident
Dorking
07.1994 - 09.1994
- Servicing Group Personal Pension policies.
- Amending policies in line with policyholder requests.
Education
A-Levels - Maths and Statistics, English Literature, French, Law
Collyer's 6th Form College
Horsham, West Sussex 09.1992 - 06.1994
GCSE's - 10 grades A-C
Warden Park School
Cuckfield, West Sussex 09.1987 - 06.1992
Skills
- Global HR strategy
- Human resources management
- Talent acquisition and recruitment
- Payroll and benefits management
- Compliance and performance management
- Leadership development and succession planning
- Employee relations and retention strategies
- Workforce planning and optimization
- Conflict resolution techniques
- Employment law compliance
- Budget administration and HR policy renewal
- Interviewing and candidate selection
- Employee engagement initiatives
Certification
- IOSH Managing Safely, 2024
- CIPD Level 5 in HR Management, 2023
- Thomas International PPA Accreditation, 2023
- Thomas International GIA Accreditation, 2023
- Sage 50 Accounting for Beginners Diploma, 2020
- Mental Health First Aid, 2019
- Mental Health First Aid, 2019
- Diploma in Payroll, 2019
- CPC International Management, 2011
- CPC Management, 2010
- NVQ Level 3 in Transport Management, 2010
References
References available upon request.
Personal Information
- Eligible to work in the UK
Timeline
Senior HR Manager
Pulsar Measurement
07.2024 - 08.2025
HR & Payroll Manager
Pulsar Process Measurement Ltd
07.2020 - 07.2024
Accounts and HR Assistant
QSF Interiors Ltd
09.2014 - 07.2020
Assistant Operations Manager / Buyer
The Jan Cavelle Furniture Company
05.2014 - 08.2014
Transport Co-ordinator
Culina Logistics
06.2008 - 05.2014
Business Owner
The Fountain Inn, Horsham and The Rose and Crown Hotel
09.2004 - 06.2006
Senior Fund Technician
Friends Provident
09.1994 - 11.2004
Customer Services Agent
Friends Provident
07.1994 - 09.1994
A-Levels - Maths and Statistics, English Literature, French, Law
Collyer's 6th Form College
09.1992 - 06.1994
GCSE's - 10 grades A-C
Warden Park School
09.1987 - 06.1992
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