Dynamic professional with expertise in project management and cross-functional teamwork. Proven track record in delivering complex solutions and improving operational efficiency. Strong ability to manage stakeholder communication and foster collaboration among teams
Overview
9
9
years of professional experience
Work history
Solution Delivery Manger
Oomi
Epsom, Surrey
08.2022 - Current
Led cross-functional including off shore teams to ensure successful delivery of complex solutions.
Collaborated with stakeholders to define project requirements and scope effectively across multiple projects.
Aided in design and design of a a new target operating module to enhance solution delivery and operational efficiency.
Managed project timelines and resources to meet client expectations consistently.
Managed project budget
Coordinated with external vendors to integrate third-party solutions seamlessly.
Monitored project progress and identified risks to mitigate potential issues proactively.
Facilitated regular communication with clients to ensure alignment throughout project lifecycle.
Showcased exceptional leadership skills when guiding teams during high-pressure situations leading to successful outcomes.
Fostered a positive work environment leading to increased employee morale and productivity.
Solution Delivery Manger
The Access Group
Loughborough, Leicestershire
10.2016 - 08.2022
Coordinated project delivery schedules to ensure timely completion of all deliverables.
Facilitated workshops to gather client requirements and translate them into actionable plans.
Managed stakeholder communication to maintain alignment on project objectives and expectations.
Developed training materials and conducted sessions to enhance team performance and skill sets.
Cultivated strong client relationships to foster collaboration and drive project success.
Trained new employees regarding company policies, procedures.
Assessed backlogs and set key priorities to mitigate project delays.
Education
Bachelor of Science - Business and information systems
University of East Anglia
Norwich, England
09/2004 - 06/2007
CPD - Learning and development
CIPD
Skills
oCross-functional leadership
Knowledge of SQL systems
Customer focus
Agile project management
Stakeholder engagement
Coordinated project delivery
Problem solving
Time management
Team collaboration
Affiliations
Reading
Cooking
Long walks with my dogs
References
References available upon request.
Timeline
Solution Delivery Manger
Oomi
08.2022 - Current
Solution Delivery Manger
The Access Group
10.2016 - 08.2022
Bachelor of Science - Business and information systems