Dynamic professional with expertise in relationship-building, customer engagement, and stakeholder management. Demonstrates strong leadership in diverse environments, leveraging strategic thinking and analytical skills to drive project success and process improvement. Proficient in project management, risk management, and strategic planning, with a proven ability to mentor teams and deliver impactful results. Adept at public speaking, interpersonal communication, and data analysis to support commercial awareness and informed decision-making. Committed to fostering collaboration and achieving organisational goals through effective project coordination and innovative solutions.
Managed Projects from start to finish to identify the right opportunities
- Working with teams at all levels to identify and create problem statements with calculated business impact
- Aligned with cross functional teams to analyse the true root cause
- Collaborated with product and technical teams to identify and drive forward opportunities
- Created effective and efficient processes where required
Full Stakeholder management and engagement
- Used data and communication tools to ensure all stakeholders are engaged with throughout a project lifecycle
- Used Lean and Six Sigma tools and methods to drive a project forward
Change Management
- Managed the implementation of change on a global level across multiple teams
- Made sure measures are in place to report on benefits achieved
Volunteered for the Business Inclusion Group Expedia Women Learning & Leading
- Managed and coordinated public Events
- Arranged and spoken at Panel Events
- Run Activations as part of the wider inclusion groups, including driving collaborative working
Managed programs and projects from start to finish
- Aligned with cross functional teams to create new innovative solutions
- Identified the best possible solution including technical as well as process driven through root cause and value analysis.
Provided in person training for Lean, Six Sigma and Kaizen Events
- Created and designed training content for various teams and stakeholders to drive engagement and the culture of Lean.
- Engaged with various stakeholders to define the training need and worked with previous feedback to align the requirements.
Managed cross functional and Global events as part of process improvement
- Used data to provide cost/benefit analysis
- Used data to identify and quantify an opportunity
- Deep dived into data and process observation to provide insight
Full Stakeholder management, engagement and collaboration
- Managing and the organisation of Kaizen Events and Workshops
- Building relationships and working collaboratively to obtain buy in
- Worked and managed programs that require collaborating with various different countries across EU, Japan and North America.
Designed and managed Lean deployment activities across multiple teams
- Management of the deployment of Lean across a multi-business framework contract.
- Collaborated with external teams to coordinate Lean projects and the delivery of training.
- Using training and development as a tool to drive the Lean culture and buy in.
Managed strategic business improvement and Performance Quality initiatives, including but not limited to improvement projects.
- Using advanced Six Sigma Black belt tools and a Systems Thinking approach.
- Working collaboratively with a project team and liaising with a lead Sponsor.
- Using Performance KPIs to monitor and make improvements.
- Audited current process to determine good practice as well as need for improvement.
Managed performance data and other process data for improvement purposes.
- Creation of data collection processes and management of these processes.
- Using advanced data analysis techniques to determine true performance.
Managed and coached Continuous Improvement and a systems thinking approach.
- Coach all levels of management in the culture change and development of systems thinking and Lean.
- Using tools such as Six Sigma, Value Analysis and PDSA to support a transformation to a Lean culture and in the delivery of Improvement Initiatives across all key processes.
Maintained and driven the Lean Improvement initiatives within the business.
- Identified improvements and managed Lean projects.
- Continually developed and captured any benefits realised, carried out cost value analysis.
- Driven best practise and developed the internal strategy for improvement across the contract.
- Managed the client’s Lean Maturity Assessment on the local contract.
Coordinated training and development of Lean Practitioners. And developed a Lean Forum and Continual Improvement Working Group (CIWG).
- Managed all communication with those training.
- Managed the Lean Forum and CIWG.
Managed the collation of efficiencies, Innovation, and value analysis within a Highways contract.
- Collation and reporting of efficiencies.
- Value Analysis of Business improvement opportunities.
Managed and coordinated Continuous Improvement activities including any communications.
- Managed the development of an Annual Review.
- Managed, Edited and designed a quarterly Newsletter. Requiring coordination of articles from the client, Supply Chain and Skanska.
Various activities related to CI and the Management of Lean and Six Sigma across various functions. Working with a broad variety of stakeholders and teams.
Lead and Managed internal Audits
- ISO:9001 Quality audits
- Environmental and Safety audits also carried out in the key offices and on site
Lead and Managed External Quality Audits
- Acted as key contact and manager of all audit material
Managed Continuous Improvements activities as part of ISO:9001.
Certified Six Sigma Black Belt
Lead Auditor certified
PRINCE2 Foundation
Certified Six Sigma Black Belt
Lead Auditor certified
PRINCE2 Foundation