Summary
Overview
Work History
Education
Skills
Languages
Certification
REFERENCES
Timeline
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Charlie Ndjie Lutuku

Cambridge,Cambridgeshire

Summary

Organised healthcare support professional with experience coordinating patient care tasks, maintaining accurate records, and supporting team workflows in regulated environments. Known for clear communication, confidentiality, and reliable handling of multiple priorities to keep day-to-day operations running smoothly.

Overview

3
3
Languages
1
1
Certification
7
7
years of professional experience

Work History

Healthcare Support Worker

Addenbrookes Hospital
Cambridge
04.2023 - Current
  • Collaborated with healthcare teams to optimise patient outcomes through effective communication.
  • Coordinated patient care tasks to enhance patient experience and support operational workflows.
  • Maintained accurate records to ensure effective information management and compliance.

Healthcare Support Worker

Synergy Medical Recruitment
London
03.2023 - 09.2023
  • Assisted patients with daily personal care tasks, including bathing, dressing, and grooming to promote comfort and hygiene.
  • Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
  • Documented care provided, ensuring accurate and up-to-date records were kept.
  • Assisted with onboarding and training for new staff, facilitating knowledge sharing and enhancing team integration.
  • Supported operational and administrative activities to ensure efficient processes and consistent service delivery.

Healthcare Support Worker

Higher Health Healthcare (Liquidation)
London
09.2022 - 09.2023
  • Assisted patients with daily personal care tasks, including bathing, dressing, and grooming to promote comfort and hygiene.
  • Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
  • Provided front-line operational support, ensuring confidentiality and adherence to organisational standards to enhance patient trust and safety.
  • Documented care provided, ensuring accurate and up-to-date records were kept.
  • Assisted in documentation, audits, and continuous improvement initiatives, bolstering quality assurance and operational effectiveness within the healthcare setting.

Healthcare Assistant

The Marlay Nursing Home
Dublin
03.2020 - 07.2022
  • Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
  • Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
  • Documented care provided, ensuring accurate and up-to-date records were kept.
  • Managed multiple tasks in fast-paced environment, prioritising workload to meet deadlines and ensure service standards were met.
  • Collaborated with team members to enhance processes and adapt to changing requirements, showcasing flexibility and teamwork.

Education

(BSC) - Mental Health Nursing

Anglia Ruskin University
Cambridge
09-2026

NVQ Level 3 - Pre-n Nursing Studies

Greenhills College
Dublin
01-2020

Skills

  • Patient care coordination
  • Operational task coordination
  • Process improvement
  • Digital systems proficiency
  • Cross-functional collaboration
  • Priority management and adaptability
  • Professionalism and accountability
  • Data protection

Languages

English
Proficient
C2
French
Intermediate
B1
lingala
Proficient
C2

Certification

  • Scrum: The Basics Course- LinkedIn Learning Certificate
  • Project Management Foundations- LinkedIn Learning Certificate
  • Managing Project stakeholders- LinkedIn Learning Certificate
  • Agile Foundations- LinkedIn Learning Certification
  • Level 5 Pre-Nursing Certification

REFERENCES

References available upon request

Timeline

Healthcare Support Worker

Addenbrookes Hospital
04.2023 - Current

Healthcare Support Worker

Synergy Medical Recruitment
03.2023 - 09.2023

Healthcare Support Worker

Higher Health Healthcare (Liquidation)
09.2022 - 09.2023

Healthcare Assistant

The Marlay Nursing Home
03.2020 - 07.2022

(BSC) - Mental Health Nursing

Anglia Ruskin University

NVQ Level 3 - Pre-n Nursing Studies

Greenhills College
Charlie Ndjie Lutuku