Charlie Driver
Dartford,Kent
Summary
I am a motivated and adaptive individual who has the skills required to succeed in many roles. I am a naturally quick learner with a lot of curiosity, which allows me to expand my knowledge and skill set , aiding me to go above and beyond to get the job done , either individually or united as part of a team .
Overview
3
3
years of professional experience
Work history
Customer assistant
The Entertainer
10.2023 - Current
- Cross-sold related products at the point of purchase boosting overall sales , ensuring my key performance indicators reflect my ability
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall , especially as I worked the overnight shifts during our busiest period at Christmas
- As a customer assistant in a Number 1 store it means I am adaptive and can manage high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
Customer assistant
Boots UK
Dartford, Kent
01.2023 - 04.2023
- Assisted customers with product selection to ensure satisfaction.
- Replenishing stock efficiently and maintaining a standard level of tidy on the shop floor
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
Education
A-Levels - Business, Law and Psychology
Ebbsfleet Academy
Skills
-emotionally intelligent
-customer service skills
-curious
- Up-Selling experience
- Well-organised multitasker
Timeline
Customer assistant
The Entertainer
10.2023 - Current
Customer assistant
Boots UK
01.2023 - 04.2023
A-Levels - Business, Law and Psychology
Ebbsfleet Academy