Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Charlie Wills

Summary

Dedicated professional with a strong focus on maintaining efficiency and quality in fast-paced environments. Demonstrates exceptional skills in task follow-through, load lifting capabilities, and efficient packaging, ensuring high standards of quality control. Known for respectful workplace conduct and effective communication, fostering teamwork and enhancing customer service experiences. Committed to continuous improvement and adept at managing time effectively to meet organisational goals.

Overview

7
7
years of professional experience
10
10
years of post-secondary education

Work history

Picker

Tesco
Winchester, Hampshire
2024.08 - 2024.11
  • Processed customer orders quickly, resulting in high levels of client satisfaction.
  • Consistently met targets whilst maintaining high standards of quality control.
  • Labelled packages correctly to ensure accurate and efficient delivery processes.
  • Picked items for shipment, ensuring timely delivery to customers.
  • Increased productivity through consistent use of handheld RF scanners for stock location.
  • Ensured order accuracy by meticulously picking and packing goods.
  • Checked quality of products and packaging to meet high standard.

Carer for family member

Home
Winchester, Hampshire
2019.05 - 2024.02

Cared for my Mother throughout the years mentioned due to her battling cancer, hence the gaps in my resume

Online picking retail assistant

Sainsburys
Winchester, Hampshire
2021.12 - 2023.01
  • Ensured delivery deadlines met by prioritising workload effectively.
  • Identified incorrect items before dispatch, reducing returns rate substantially.
  • Gathered appropriate items quickly, maintaining timely deliveries despite high volume periods,.
  • Assisted in stock control, ensuring optimal availability of items for customers.
  • Utilised handheld technology devices to expedite order processing.
  • Collaborated with team members to achieve shared targets and goals.
  • Packaged goods carefully to minimise damage during transit,.
  • Accurately packed and picked high-volume orders in fast-paced environments.
  • Enhanced customer satisfaction with prompt and accurate order fulfilment.
  • Worked effectively and efficiently to consistently achieve productivity targets and KPIs.

Warehouse assistant

24/7 Recruitment
Salisbury, Wiltshire
2021.04 - 2021.10
  • Maintained safety standards, resulting in no workplace accidents.
  • Picked, packed and dispatched consignments for timely deliveries.
  • Operated warehouse machinery to streamline work processes.
  • Upheld health and safety regulations, minimising risk in the workplace.
  • Utilised strong physical stamina for heavy lifting tasks.
  • Loaded and unloaded goods to prevent damage.
  • Improved warehouse efficiency by maintaining clean and organised work areas.
  • Contributed to achieving targets through consistent hard work.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Processed orders using handheld scanners with speed and precision.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Fulfilled high-volume orders in fast-paced picking and packing environments, continually exceeding warehouse targets.
  • Loaded packaged goods on to trucks for shipping.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Stored products in appropriate storage areas to maximise space within warehouse.

Customer assistant

Sainsbury's
Winchester, Hampshire
2018.03 - 2019.05
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Assisted customers with product selection to ensure satisfaction.
  • Stocked shelves regularly for easy access to products by customers.
  • Carried out regular quality checks to ensure displayed products were in good, saleable condition.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.

Education

GCSEs - Maths

Westgate School
Winchester, Hampshire
2012.09 - 2017.06

GCSEs - English

Westgate
Winchester, Hampshire
2012.09 - 2017.06

Skills

  • Focus under distraction
  • Task follow-through
  • Load lifting capabilities
  • Respectful workplace conduct
  • Efficient packaging
  • Fast-Paced work adaptability
  • Picking and packing
  • Quality Control
  • Patience and tolerance
  • Customer Service
  • Teamwork
  • Time Management
  • Communication

Affiliations

  • Golf
  • Football
  • Gaming
  • Spending time with friends and family
  • Walking the dog and being out in nature

Timeline

Picker

Tesco
2024.08 - 2024.11

Online picking retail assistant

Sainsburys
2021.12 - 2023.01

Warehouse assistant

24/7 Recruitment
2021.04 - 2021.10

Carer for family member

Home
2019.05 - 2024.02

Customer assistant

Sainsbury's
2018.03 - 2019.05

GCSEs - Maths

Westgate School
2012.09 - 2017.06

GCSEs - English

Westgate
2012.09 - 2017.06
Charlie Wills