Charlie Walsh
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 25 Kilograms. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing 2+ years of warehouse experience along with strengths in stock management and multitasking. Trained in warehouse operations procedures and experienced in supporting all customers. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
21
21
years of post-secondary education
2
2
Languages
Work History
Warehouse Associate
Amazon
Birmingham, BIR
05.2022 - 09.2023
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Entered quantity received against purchase order in computer system.
- Operated box or straight trucks and cargo vans.
- Worked safely around moving machinery.
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Warehouse Fulfillment Associate
Amazon
Birmingham, BIR
09.2020 - 08.2021
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Wrapped pallets in shrink wrap prior to loading.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Used scanners to quickly locate and track items in warehouse.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Organized warehouse shelves and racks to maximize space utilization.
- Stored materials and supplies for accessibility and easy retrieval.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Utilized warehouse management system to accurately track and update inventory records.
- Maintained security of warehouse by practicing vigilance and reporting suspicious incidents to police and dispatchers.
- Collaborated with team members to achieve daily pick and pack goals.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Greeted customers and directed to requested products.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Interacted with guests in friendly and knowledgeable way.
- Transported merchandise pallets to move in warehouse.
- Tracked production and quality control systems to proactively identify deficiencies.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Recorded daily activities for inventory control.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Picked and packed order items.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Kept work areas neat, clean and free from debris.
Waitress
Bournville Fish Bar
Birmingham, BIR
03.2016 - 09.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
High School Diploma - Science
shenley academy
Birmingham, BIR 09.2012 - 06.2017
High School Diploma - A Science
shenley academy
Birmingham, BIR 09.2012 - 06.2017
High School Diploma - Drama
Shenley academy
Birmingham, BIR 09.2012 - 06.2017
High School Diploma - English Language
Bournville College
Birmingham, BIR 09.2017 - 06.2018
High School Diploma - Mathematics
Bournville College
Birmingham, BIR 09.2017 - 06.2018
High School Diploma - Criminology
Birmingham Metropolitan Sutton Coldfield Campus
Birmingham, BIR 09.2018 - 06.2020
High School Diploma - Personal and Business Finance
Birmingham Metropolitan Sutton Coldfield Campus
Birmingham, BIR 09.2018 - 06.2020
High School Diploma - Law
Birmingham Metropolitan Sutton Coldfield Campus
Birmingham, BIR 09.2018 - 06.2020
Skills
Lifting and sorting
undefinedAdditional Information
I am very open minded and focus on improving the team and making the environment a better working space
Reading, Learning Languages
I love to read to improve memory skills, Love to learn languages so i can interact with more people
Timeline
Warehouse Associate
Amazon
05.2022 - 09.2023
Warehouse Fulfillment Associate
Amazon
09.2020 - 08.2021
High School Diploma - Criminology
Birmingham Metropolitan Sutton Coldfield Campus
09.2018 - 06.2020
High School Diploma - Personal and Business Finance
Birmingham Metropolitan Sutton Coldfield Campus
09.2018 - 06.2020
High School Diploma - Law
Birmingham Metropolitan Sutton Coldfield Campus
09.2018 - 06.2020
High School Diploma - English Language
Bournville College
09.2017 - 06.2018
High School Diploma - Mathematics
Bournville College
09.2017 - 06.2018
Waitress
Bournville Fish Bar
03.2016 - 09.2020
High School Diploma - Science
shenley academy
09.2012 - 06.2017
High School Diploma - A Science
shenley academy
09.2012 - 06.2017
High School Diploma - Drama
Shenley academy
09.2012 - 06.2017
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