Charlie Turner
Basingstoke
Summary
Driven and eager to learn, I excel in time management and thrive in high-pressure environments. With five years of experience in fast-paced pub settings and nearly two years in a full-time commercial business role, I've developed a robust skill set.
Participating in the Duke of Edinburgh award and engaging in team sports has instilled a strong sense of discipline, commitment, and the importance of working cohesively with my peers towards common goals.
Professional in networking and consumer products with strong track record of advising customers on product choices and enhancing user experiences. Proven ability to drive product adoption and improve customer loyalty whilst managing key vendors.
Highly collaborative, reliable, and adaptable to evolving market needs, with focus on problem-solving and customer engagement.
Overview
7
7
years of professional experience
Work History
Consumer Product Specialist
Exertis UK
03.2024 - Current
- Internal promotion to work within the consumer team
- Direct management of 6 vendor relationships within the consumer team
- Defining the right product per project/opportunity for the sales team
- Introducing new products to the sales teams and ensure correct product focus by building the messaging internally and externally
- Liaise with marketing teams about the core positioning and messaging for products
- Develop and maintain sales tools and collateral, briefing the sales force as required
- Running QBR’s with multiple vendors to build out structured business plans, monitor performance and KPI's
- Onboarding of Key Vendors which have driven incremental growth
- Conducting regular inventory checks, keeping stock levels accurate and up-to-date for efficient customer service
- Consistently following company guidelines and procedures, demonstrating a strong commitment to ethical business practices
- Managing multiple tasks simultaneously, balancing competing priorities without sacrificing quality or attention to detail
- Strengthening consumer loyalty with excellent after-sales support, including troubleshooting and returns processing
- Coordinating closely with suppliers to ensure timely delivery of products, minimising stock shortages and maintaining customer trust
- Researching and evaluating potential new markets and products
Commodity Networks Product Specialist
Exertis UK
07.2022 - 03.2024
- Day to day management of the core networking vendors (TP-Link/Netgear/D-Link) with a focus on B2B
- Worked closely with vendors and internal departments to achieve jointly agreed budgets and KPIs
- Created and maintained internal tools and processes for the sales function
- Maintained up to date knowledge of all markets, technology, products, and vendors specific to business areas
- Established, developed, and maintained relationships with the vendor at all levels, including daily engagement with the key contacts within the wider vendor team
- Built strong relationships with stakeholders in Sales, Commercial and Purchasing to ensure that communications and relations between the departments are effective
- Recognition given in B2B management meetings for fast and detailed responses
- Accredited TP-Link OCNA training
- Supported sales representatives during client calls by providing expert knowledge on specific features or functionalities of the given product line
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers
Kitchen porter
Gamekeepers
11.2019 - 06.2022
- Part time role while studying at college
- Working collaboratively as a team in a fast paced environment
- Boosted team efficiency by keeping kitchen areas organised, clean, and properly sanitised.
Kitchen Porter
The Bolton Arms
11.2017 - 11.2019
- Part time role while studying at school, starting at just 14
Education
A levels - Applied Science, Geography, Criminology
Queen Marys College
06-2022
10 GCSEs - Grade 9-4 including Maths and English
The Costello School
01.2020
Skills
- Brand awareness
- Product knowledge expertise
- Upselling strategies
- Teamwork and collaboration
- Product demonstration
- Data interpretation
Accomplishments
- Recognition given in B2B management meetings for fast and detailed responses
Hobbies Interests Awards
- Obtained Bronze and Silver Duke of Edinburgh Awards.
- Player for Basingstoke & North Hants Cricket Club (2014–2020)
- Representing Hampshire County for cricket
Timeline
Consumer Product Specialist
Exertis UK
03.2024 - Current
Commodity Networks Product Specialist
Exertis UK
07.2022 - 03.2024
Kitchen porter
Gamekeepers
11.2019 - 06.2022
Kitchen Porter
The Bolton Arms
11.2017 - 11.2019
10 GCSEs - Grade 9-4 including Maths and English
The Costello School
A levels - Applied Science, Geography, Criminology
Queen Marys College
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