Charlie Taylor
Melbourne,VIC
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bar Supervisor
The Sussex Cricketer
Hove, Sussex
06.2023 - 01.2024
- Supervised daily operations of the bar including opening and closing procedures.
- Trained new employees on proper bar tending techniques and food safety protocols.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Bar Supervisor
Tap House
Shoreham-by-sea, Sussex
09.2022 - 05.2023
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Performed opening and closing procedures each day.
- Assisted with ordering supplies and restocking items as needed.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
- Observed food safety and sanitation protocols to reduce germ spread.
- Recognized by management for providing exceptional customer service.
Hotel Housekeeper
Strawberry Fields
Brighton, Sussex
09.2022 - 10.2022
- Responded promptly to guests' requests for extra supplies or other items.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Organized housekeeping carts with necessary supplies at the start of shift.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Cleaned and returned rooms to occupant-ready status to satisfaction of all clients.
Hostel Worker
Kalu Yala
Tres Brazos Valley, Panama
03.2022 - 05.2022
- Handled cash payments from guests and made change accurately.
- Responded to guest inquiries promptly, courteously, and professionally.
- Created customized tour packages according to customer preferences.
- Maintained a positive attitude and enthusiasm when interacting with guest.
- Picked up guests from base camp, driving 4x4 truck through the valley.
- Worked with local Panamanians, communicating through Spanish
Kitchen Supervisor
Caught by CrabShack
Brighton, Sussex
06.2021 - 12.2021
- Inspected freezers and refrigerators prior to each shift to check temperature levels and verify proper functionality.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Prepared workstations with ingredients and tools to increase efficiency.
- Enforced strict adherence to health codes and safety protocols in the workplace.
- Reviewed invoices from vendors to ensure accuracy of orders placed.
- Worked closely with front-of-house personnel during peak hours ensuring customer satisfaction.
- Resolved customer complaints regarding food quality or service issues.
- Trained new employees on proper cooking techniques, recipes and food preparation methods.
Education
1st Year Pass Undergraduate - Psychology
University of Aberystwyth
Aberystwyth, Wales05-2021
A Levels -
Cardinal Newman 6th Form
Hove06-2019
High School Diploma -
Cardinal Newman Catholic School
Hove 05-2017
Skills
- Upselling Strategies
- Team Direction
- Morale Building
- Staff Management
- Health and Safety Compliance
- Beverage Knowledge
Certification
- Level 2 Food Hygiene and Safety
- Personal License to sell alcohol
- Advanced PADI license
- Introduction to sailing course
- Drivers license UK
Affiliations
- Football player
- Avid boulderer
- All around active person
Accomplishments
- Solo traveled Central America for 6 months as well as inter railing Europe for 1 month
- Managed a kitchen at the age of 21
- Completed first triathlon at the age of 13
References
References available upon request.
Timeline
Bar Supervisor
The Sussex Cricketer
06.2023 - 01.2024
Bar Supervisor
Tap House
09.2022 - 05.2023
Hotel Housekeeper
Strawberry Fields
09.2022 - 10.2022
Hostel Worker
Kalu Yala
03.2022 - 05.2022
Kitchen Supervisor
Caught by CrabShack
06.2021 - 12.2021
1st Year Pass Undergraduate - Psychology
University of Aberystwyth
A Levels -
Cardinal Newman 6th Form
High School Diploma -
Cardinal Newman Catholic School
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