Charlie Smith

Generated a strong relationship with regular customers and consistent upselling throughout.

Ensured freshness of drinks and products on display, contributing to overall quality assurance.

Strong knowledge of food allergens and process.

Great hygiene standards and cleanliness of workstation.

Performed all tasks exceptionally to ensure the morning staff are fully equipped.

Managed peak hours effectively, creating and delivering drinks swiftly to maintain efficiency and high standards.

Clear communication and excellent collaboration with my team.

Overseeing staff training to ensure excellent customer service is delivered.

Motivated employees toward the completion of every daily task and achieving loyalty card usage goals.

Daily end of day cash handling, safe counting and correction of errors.

Supervised staff to ensure safety regulations and proper process are being followed.

Logged all daily activities and tasks that needed to be completed.

Temperature monitoring and dealing with breakdowns.

Handling of fuel delivery and correct safety process across the board.

Maintained an excellent working relationship with all employees.

Served customers in a kind and timely manner.

Knowledge and experience of hot food preparation and allergen training.

Demonstrated excellent problem solving skills when dealing with complex customer issues.

Collaborated well within a team to achieve a positive working environment.

Managed time efficiently to reduce customer waiting periods.

Great knowledge of cash handling and processing returns.