Summary
Overview
Work history
Education
Skills
Timeline
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Charlie Peers

Wrexham,United Kingdom

Summary

Detail-oriented professional with a background in Computer Science and Zoology. Proficient in data analysis, SQL, and Microsoft Office, and languages such as Python and R. Experienced in customer service, demonstrating strong communication and teamwork skills. Seeking to apply knowledge in data-driven roles.

Overview

3
3
years of professional experience

Work history

CRM Data Quality & Validation Assistant

Moneypenny
Wrexham, Wales
04.2025 - 07.2025
  • Validating CRM data, checking its accuracy, completeness as well as checking the consistency of customer records in the CRM system.
  • Updating records and reporting issues found within the CRM.
  • Validating over 25,000 inputs in the system , including Clients, Leads, Opportunities and Accounts that are part of Moneypenny.
  • Detail-oriented, administrative tasks which require computer literacy and concentration skills.
  • Communication with surrounding team members to ensure the verification of data entries, especially considering the data is linked to member accounts both in the UK and US.

General Porter (Bank)

Betsi Cadwaladr University Health Board
Wrexham, Wales
10.2024 - 07.2025
  • Respond to requests for the movement of patients and goods in an appropriate and timely manner to provide a comprehensive and efficient service.
  • The lifting, transferring, pushing and pulling of substantial weight with the assistance of mechanical aids where a risk assessment has identified the need to use them.
  • Communicate with patients and the families of patients in a polite and warm demeanour.

Tesco Colleague

Tesco
Bangor, Wales
03.2024 - 08.2024
  • Carefully follow order lists to pick the correct products for each customer, ensuring accuracy in item selection, quantity, and packaging.
  • Maintain a keen eye for detail by inspecting products for any defects or damages, ensuring that only items meeting Tesco's quality standards are selected.
  • Work swiftly and effectively to meet time-sensitive deadlines, ensuring that all orders are ready for dispatch or collection within specified timeframes.
  • Assist customers with their queries or guide them to the appropriate products, providing excellent customer service as part of the Tesco team.

Team Member & Server

Premier Inn
Wrexham, Wales
03.2022 - 09.2023
  • Provided courteous and professional customer service.
  • Replenished and restocked bar supplies, ensuring efficient stock management.
  • Trained new team members in reception duties to enhance team performance.
  • Demonstrated comprehensive knowledge of key health and safety standards.

Education

MA - Computer Science

Glyndwr University
Wrexham
09.2024 -

BSc. (Honours) - Zoology

Bangor University
Bangor, Gwynedd
09.2021 - 06.2024

A-levels - Geography, Biology, Mathematics

Coleg Cambria
Wrexham
09.2019 - 06.2021

GCSEs - Maths, English

Ysgol Y Grango
Wrexham
01.2013 - 01.2018

Skills

  • Quick thinking and adaptability
  • Data analysis and visualization
  • Team collaboration and communication
  • Interpersonal skills
  • Manual handling techniques
  • Fire safety awareness
  • CRM systems use
  • Data Entry
  • Microsoft Office
  • Customer service and hospitality
  • Attention to detail
  • SQL experience

Timeline

CRM Data Quality & Validation Assistant

Moneypenny
04.2025 - 07.2025

General Porter (Bank)

Betsi Cadwaladr University Health Board
10.2024 - 07.2025

MA - Computer Science

Glyndwr University
09.2024 -

Tesco Colleague

Tesco
03.2024 - 08.2024

Team Member & Server

Premier Inn
03.2022 - 09.2023

BSc. (Honours) - Zoology

Bangor University
09.2021 - 06.2024

A-levels - Geography, Biology, Mathematics

Coleg Cambria
09.2019 - 06.2021

GCSEs - Maths, English

Ysgol Y Grango
01.2013 - 01.2018

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Charlie Peers