Charlie Lee
Edinburgh
Summary
Offering strong foundation in software engineering principles and hands-on experience from multiple agile-centred courses. Knowledgeable about coding, debugging, and collaborating within team environments. Eager to bring strong problem-solving and communication skills to new challenges. Ready to use and develop skills in programming, teamwork, and project management within a software role.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Customer service manager
Ladbrokes
Edinburgh
2026.02 - Current
- Oversaw daily operations, ensuring optimal performance.
- Delivered exceptional service by addressing customer queries promptly.
- Resolved complaints efficiently, fostering customer loyalty.
- Maintained positive relationships through effective communication.
- Promoted products effectively to increase sales.
Commis chef
Las Iguanas
Edinburgh
2023.09 - 2025.12
- Enforced health and safety guidelines amongst the team, promoting a safe working environment.
- Collaborated with team members for smooth kitchen operations.
- Maintained high hygiene standards throughout kitchen operations.
- Trained under experienced chefs increasing professional culinary skills.
- Assisted in large-scale catering events, ensuring successful execution.
- Provided support to senior chefs, improving speed of service delivery.
Education
Bachelor of Science - Computer Science
University of Edinburgh
2023.09 -
A-Levels - Maths, Further Maths, Computer Science
Kesteven & Grantham Girls School
Grantham 2021.09 - 2023.08
Skills
- Agile workflow familiarity
- Java, C#, Python experience
- Knowledge of data structures
- Cybersecurity basics
- Spring Boot familiarity
- Machine learning basics
- GIT Version Control
- Docker
Relevant Projects
- A solo 10 week intensive project focussed on planning drone flight paths, utilising tools like docker, postman, accessing REST services and Spring Boot.
- Agile-centred team project designed to teach software engineering practices in professional settings. Collaborated with 3 other members to design a "Course Timetabler", focussing heavily on Architectural Design, Design Patterns (MVC), scalability, and security.
- A 10 week group robotics project, where we pitched, designed, tested, and presented a working robot from scratch. Involved rapid skill progression in hardware, close-knit collaboration, complete group responsibility for deadline management and work divisions
- An 8 month A-Level research project resulting in a working 'infinite platformer' style game without using an existing game engine, a full development timeline, large background research and multiple iterations.
Certification
- Valid Drivers License
- Complete DBS check
- Basic First Aid
- 2nd Degree Black Belt in TaeKwonDo
- RYA Level 2 Sailing
References
References available upon request.
Timeline
Customer service manager
Ladbrokes
2026.02 - Current
Commis chef
Las Iguanas
2023.09 - 2025.12
Bachelor of Science - Computer Science
University of Edinburgh
2023.09 -
A-Levels - Maths, Further Maths, Computer Science
Kesteven & Grantham Girls School
2021.09 - 2023.08