Charlie Joyce
Swadlincote,Derbyshire
Summary
Recent graduate with experience across recruitment, business operations, customer service, and stakeholder management. Co-founded and operated a recruitment agency, gaining valuable hands-on experience in business development, client relationships, sales, and commercial decision-making. Currently working within a manufacturing environment, coordinating with hygiene and operational teams to support compliance and performance. Seeking to apply my communication, organisational, and commercial skills within a sales, recruitment, or marketing role.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work history
Service Operator
Hygiene Group LTD
Ashby-de-la-Zouch, Leicestershire
2024.07 - Current
- Create and manage leadership hygiene tours to support compliance, visibility, and continuous improvement initiatives.
- Review and analyse hygiene testing results, identifying trends and highlighting areas requiring corrective action.
- Support the day-to-day management and organisation of hygiene activities within a fast-paced manufacturing environment.
Co-Founder & Recruitment Consultant
WhiteHorse Recruitment
Swadlincote, Derbyshire
2023.08 - 2025.05
- Co-founded and operated a recruitment agency, gaining practical experience in sales, business development, client management, and recruitment.
- Built relationships with clients and candidates, managing the recruitment process from business acquisition through to candidate placement.
- Developed a strong understanding of how businesses operate by overseeing day-to-day operations, administration, and commercial decision-making.
- Gained valuable experience in communication, problem-solving, and resilience through the challenges and responsibilities of running a startup business.
Delivery Driver
Evri
London, City of London
2024.03 - 2024.05
- Managed a high-volume delivery route across London, ensuring parcels were delivered efficiently, accurately, and within scheduled timeframes.
- Developed strong time-management, customer service, and problem-solving skills while working independently in a fast-paced environment.
Customer Assistant
Tesco
Ashby-de-la-Zouch, Leicestershire
2022.10 - 2024.03
- Provided excellent customer service in a busy retail environment, assisting customers with enquiries and ensuring a positive shopping experience.
- Maintained store standards through stock replenishment, merchandising, and teamwork, helping to ensure products were available and presented effectively.
Education
Bachelor of Science - Sports Coaching & Performance Analysis
University of East London
City of london 2022.09 - 2026.05
A-Levels - History, Business & Sport
Pingle Sixth Form
Swadlincote, Derbyshire 2020.09 - 2022.07
GCSEs - 6, Including Maths, English & Science
Granville Academy
Swadlincote, Derbyshire 2015.09 - 2020.07
Skills
- Customer Relationship Management
- Communication & Interpersonal Skills
- Business Development & Lead Generation
- Sales & Negotiation
- Recruitment & Candidate Screening
- Data Analysis & Reporting
- Stakeholder Management
- Problem Solving & Decision Making
- Time Management & Organisation
- Microsoft Office (Excel, Word, PowerPoint)
Timeline
Service Operator
Hygiene Group LTD
2024.07 - Current
Delivery Driver
Evri
2024.03 - 2024.05
Co-Founder & Recruitment Consultant
WhiteHorse Recruitment
2023.08 - 2025.05
Customer Assistant
Tesco
2022.10 - 2024.03
Bachelor of Science - Sports Coaching & Performance Analysis
University of East London
2022.09 - 2026.05
A-Levels - History, Business & Sport
Pingle Sixth Form
2020.09 - 2022.07
GCSEs - 6, Including Maths, English & Science
Granville Academy
2015.09 - 2020.07