Charlie Hellmann

During my time at Cineworld, I was a cheerful member of the team that always aided the team, managers and customers. I often made the days of regulars and first time customers alike as well as keeping up on food prep when needed. As a team member I:

• Kept work areas spotless and clean for perfect hygiene levels and consistent customer satisfaction
• Warmly greeted staff and customers and aided in reducing wait times.
• Demonstrated proper food handling and safety standards no matter the type of food.
• Delivered reliable customer service with attention to detail even under high pressure
• Remained flexible to cover shifts and work overtime as required.
• Kept customer areas (the cinema screens, lobby and toilets) clean for constant customer satisfaction.

I was a well liked member of the team that earned employee of the month after only four months. I completed my training faster than the average employee and even in my final week with the company went above and beyond, taking extra shifts and completing the allergy awareness test that took place monthly.

In my spare time, I write, host and organise a fortnightly game of Dungeons & Dragons - organising and managing a group of friends through a story I have written and a world I have created.

Doing this, I have further developed skills such as:

• Problem Solving
• Leading a team
• Improvisation
• creativity skills
• Listening to feedback

In my spare time, I write, host and organise a fortnightly game of Dungeons & Dragons - organising and managing a group of friends through a story I have written and a world I have created.

Doing this, I have further developed skills such as:

• Problem Solving
• Leading a team
• Improvisation
• creativity skills
• Listening to feedback

On June 19th, 2019 I spent the day out at a local fair selling raffle tickets in order to raise money and aid research into MS and ways we can help people who suffer from the condition.

In doing this, I met people effected by the condition and helped to raise over £1,000 for them. I would do this again and again and it helped me to gain further compassion for people struggling no matter what the cause so often, at Cineworld I tried my best to try and raise money for the many charities we aided.