Summary
Overview
Work History
Education
Skills
References
Timeline
Barista
Charlie Haslam

Charlie Haslam

Bournemouth,Dorset

Summary

I am a 22-year-old who is currently studying at AECC University College. When not at university, I have worked in a number of different roles, often concurrently, including a local chiropractic clinic dealing with a high frequency of patients, a busy local cafe providing freshly made coffees and food, a high-standard pub performing table service and bar duties and finally working for a local catering company catering for large weddings and events. I understand the importance of customer service and strive to please every customer walking into my place of work providing a smile and a friendly face.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Chiropractic Assistant

Andrew Kurt, Life Chiropractic
Christchurch
11.2021 - Current
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep the clinic running smoothly.
  • Oriented and trained new staff on proper procedures and policies.

Farm Hand

D+M Greensit
West Tanfield
03.2019 - Current
  • Repaired farm equipment, completing both emergency and preventive maintenance quickly and accurately.
  • Ensure the safety of over 1,000 ewes lamb during the lambing season


Barista

Colin Blair, Johnny Bagdad Cafe on the square
Masham, North Yorkshire
07.2016 - 09.2022
  • Made and served brand-specific café beverages with a focus on speed, quality and consistency.
  • Recommended products based on a solid understanding of individual customer needs and preferences.
  • Completed successful daily cash audits to correctly balance drawers at the end of shifts.
  • Pleasantly interacted with customers during hectic periods to promote an enjoyable, friendly environment.

Waitress, Bar Maid

Christopher Duke, The Galphay Inn
Ripon
06.2018 - 09.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Catering Server

The Chef and Butcher Catering
Ripon
06.2017 - 09.2021
  • Maintained a flexible work schedule to meet event needs.
  • Presented food and beverages on buffet tables and drink stations in line with the formality and specifications of each event.
  • Cleared dishes and glassware quickly following each course.
  • Provided friendly, courteous service to create memorable moments for guests.

Education

AECC University Collage
01.2020 - Current

undefined

Ripon Grammar Sixth Form
01.2017 - 1 2019

undefined

Ripon Grammar School
01.2012 - 1 2017

Skills

Hospitality service expertise

undefined

References

Mr Colin Blair

Owner of Jonny Bagdads Café on The Square

Address:   52 Market Place,

 Masham

 Ripon

 HG4 4ED

Telephone: 07714 914086

Email: cblair1557@aol.com


Mr Christopher Duke

Landlord at the Galphay Inn,

Address:  The Galphay Inn

 Galphay Lane

 Ripon

 HG4 3NJ

Telephone: 01765 650002

Mobile: 07795 567259

Email: thegalphayinn@gmail.com


Ms Joules Brown & Mr Tim Stothard

Owners of The Chef and Butcher Catering

Address:   Highside Butchers

 Main Street

 Ripon

 HG4 3RS

Telephone: 01765 658423

Email: highsidebutcherskm@hotmail.com

Timeline

Chiropractic Assistant

Andrew Kurt, Life Chiropractic
11.2021 - Current

AECC University Collage
01.2020 - Current

Farm Hand

D+M Greensit
03.2019 - Current

Waitress, Bar Maid

Christopher Duke, The Galphay Inn
06.2018 - 09.2021

Catering Server

The Chef and Butcher Catering
06.2017 - 09.2021

undefined

Ripon Grammar Sixth Form
01.2017 - 1 2019

Barista

Colin Blair, Johnny Bagdad Cafe on the square
07.2016 - 09.2022

undefined

Ripon Grammar School
01.2012 - 1 2017
Charlie Haslam