Charlie Hardie-Merson
Reading,Berkshire
Summary
Experienced bartender and brewery labourer with a proven track record in customer service, team collaboration, and health and safety. Demonstrates strong problem-solving skills and attention to detail, consistently achieving target results and enhancing team performance. Adept at inventory management and maintaining cleanliness standards, ensuring optimal operations in fast-paced environments. Career goal: to leverage extensive experience in hospitality to further develop leadership capabilities within the industry. Motivated individual with varied experience in customer-facing roles. Demonstrates strong attention to detail and reliability in fast-paced environments. Eager to leverage transferable skills and contribute to team success in new challenges.
Overview
10
10
years of professional experience
Work History
bartender/brewery labourer
Siren Craft brew
Reading, Berkshire
11.2025 - Current
- Partnered with team members to realise target results.
- Arrived on time, presentable, and ready to perform to the best of my ability.
- Executed meticulous bar opening and closing procedures during each shift.
- Created consistently presentable and tasty cocktails under pressure, while achieving strong customer service.
- Resolved complaints through calm, clear communication and effective problem-solving.
- Ensured clean, safe working environments to eradicate accident risks.
- Cultivated respectful and efficient working relationships.
- Assumed additional responsibilities to enhance team success.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Guided and developed employees to enhance team performance.
- Wore PPE and followed hygiene principles to prevent cross-contamination.
- Monitored equipment operation and made timely adjustments to achieve desired product quality and consistency.
- Removed final products, packaged in designated containers and prepared items for shipment or further processing.
Supermarket Shelf Stacker - Night Shift
Asda
Reading, Berkshire
03.2024 - 05.2024
- Maintained cleanliness and order in aisles, preventing any safety hazards for customers and staff.
- Removed out-of-date and damaged goods for disposal.
- Stocked shelves with products in designated areas, maintaining optimal inventory levels for customer convenience.
- Operated within health and safety guidelines, ensuring a secure environment for all.
Bartender Waiter
Greene King PLC
Reading, Berkshire
03.2021 - 05.2023
- Delivered outstanding customer experiences, mixing and serving drinks with energy and enthusiasm to maintain a fun, relaxed atmosphere.
- Maintained a tidy and hygienic bar area, adhering to health and safety regulations to ensure a safe environment.
- Assisted with stock counting, ordering and replenishing.
- Managed table service for guests, offering menu recommendations and taking orders accurately.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Took customer orders and prepared drinks following best practices for each type.
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
- Coordinated with kitchen staff to ensure timely delivery of food orders to bar patrons.
Dog Walker
n/a
Reading, Berkshire
01.2016 - 01.2018
- Planned walking routes to measure distance and time for dog walks.
- Walked multiple dogs simultaneously, maintaining control and safety in various environments.
- Maintained excellent knowledge of safe, local walking routes to enhance exercise routines.
- Observed dogs to notify owners of unusual behaviour.
- Disposed dog waste to support cleanliness and hygiene standards.
- Fed animals following dietary requirements.
Education
GCSEs -
Reading College
Reading, EnglandSkills
- Customer service
- Team collaboration
- Health and safety
- Inventory management
- Problem solving
- Cleanliness standards
- Communication skills
- Attention to detail
- Positive attitude
Timeline
bartender/brewery labourer
Siren Craft brew
11.2025 - Current
Supermarket Shelf Stacker - Night Shift
Asda
03.2024 - 05.2024
Bartender Waiter
Greene King PLC
03.2021 - 05.2023
Dog Walker
n/a
01.2016 - 01.2018
GCSEs -
Reading College