Charlie Gumbley

• Set new appointments, rescheduled appointments, and sent reminders.
• Responded calmly and compassionately in emergency situations.
• Worked flexibly with colleagues to cover shifts and provide continuous front-desk coverage.
• Welcomed patients with kindness to enhance checking in processes.
• Payment processing
• Aftercare advise & patient care
• Product sales
• Customer service in a busy clinical environment
• Followed strict safety standards, patient protection requirements, and legal guidelines.

Working with a team of electricians, to assist carrying out electrical installations. Learning new skills and following instructions. Worked as part of a team and independently.

• Welcoming customers into the shop.
• Always friendly and approachable.
• Good customer service skills, offering help and support finding what they were looking for.
• Working within a team, following instructions.
• Stock checking.
• Displaying products.
• Operating the till, taking payments from customers.
• Keeping the shop floor clean and tidy.
• Very dependable and punctual, with a smart appearance.