Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Accomplishments
References
Timeline
Generic
Charlie-Emma  Barnsley

Charlie-Emma Barnsley

Wrenthorpe,Wakefield

Summary

I am a dedicated professional with a strong foundation in customer service and conflict resolution, known for maintaining composure under pressure. Demonstrates exceptional organisational skills and resourcefulness, with a proven ability to manage email correspondence and data entry efficiently. Adept at public speaking and knowledgeable about technical equipment, aiming to leverage these skills in a dynamic environment that values flexibility and good judgement.

Experienced and compassionate professional with focus on providing high-quality patient care in any setting.

Skilled in supporting medical teams.

I like to take on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Healthcare support worker

Leeds Teaching Hospitals
Leeds, Yorkshire
08.2023 - Current

within my role as a healthcare support worker, my duties are and have been the following:

  • Delivered compassionate care, prioritising patient comfort and dignity.
  • Assisted patients with daily living activities, including personal hygiene and meal preparation.
  • Monitored health status and promptly reported changes to nursing staff.
  • Collaborated with multidisciplinary teams to develop tailored care plans.
  • Maintained accurate patient records, ensuring confidentiality and regulatory compliance.
  • Supported patients with mobility challenges, fostering independence and safety.
  • Facilitated social activities to enhance residents' morale and wellbeing.
  • Provided companionship and emotional support to distressed patients.
  • I also deal with complaints, through the phone or by email as I'm very confident with challenging scenarios.

Lifeguard

Wakefield Council
Wakefield, West Yorkshire
03.2022 - 08.2023

My main duties as a lifeguard consisted of the following:

  • Responded promptly to emergencies, administering first aid and support as required.
  • Monitored pool area to ensure safety of all patrons throughout shifts.
  • Conducted regular inspections of facilities, maintaining cleanliness and safety standards.
  • Assisted in training new lifeguards on protocols and emergency procedures.
  • Enforced rules and regulations to promote a safe environment for all users.
  • Maintained accurate records of incidents and safety checks for compliance.
  • Performed routine maintenance tasks to ensure clean and safe facilities.
  • Coordinated with other lifeguards for efficient workflow during peak hours.
  • I also helped out on reception during peak times to reduce stress and frustration of my collages and the public when it came to booking on to classes and dealing with concerns over the phone and through emails. i was trusted with this as i am very confident with the technical side of things too.

Swim teacher

Wakefield Council
Wakefield, West Yorkshire
09.2022 - 07.2023

Within my role as a swimming instructor i delivered the following practices:

  • Developed lesson plans tailored to individual student needs and skill levels.
  • Instructed students in swimming techniques and safety practices in water.
  • Monitored student progress and provided constructive feedback to enhance skills.
  • Facilitated group lessons, promoting teamwork and encouraging peer support.
  • Organised safety drills and ensured adherence to safety protocols during sessions.
  • Communicated effectively with parents regarding student performance and progress.
  • Maintained cleanliness and orderliness of swimming facilities and equipment.
  • Collaborated with colleagues to improve lesson delivery and student engagement.
  • Collaborated with other instructors on best practices, improving overall team effectiveness..
  • Adapted teaching methods to accommodate special needs students, promoting inclusivity in classes.
  • Specialised in teaching different strokes, breaststroke, freestyle and backstroke; enhancing skill diversity among students.
  • Participated in continuous professional development courses to stay updated on latest swim coaching techniques..
  • Initiated emergency protocol when necessary to ensure safety of all swimmers..
  • Improved children's water confidence with fun and engaging activities.
  • Fostered positive relationships with parents and guardians, encouraging regular attendance at lessons.
  • Supported lifeguard duties when required maintaining optimum safety standards at the poolside.
  • Monitored student progression with regular assessments, identifying areas needing attention.
  • Prepared lesson plans and comprehensive work schemes in alignment with Learn to Swim Programme requirements.
  • Supported smooth running of events by arriving on-time and well-equipped.
  • Judged sporting competitions fairly, recording scores, penalties and outcomes.

Education

GCSEs -

Outwood Grange Academy
Outwood, Wakefield
09.2018 - 09.2022

Skills

  • Email correspondence
  • Good judgement
  • Patience and composure
  • Flexible
  • Customer Service
  • Calm under pressure
  • Data Entry
  • Conflict Resolution
  • Organised and reliable
  • Clean and neat
  • Public speaking
  • Resourcefulness
  • Knowledge of technical equipment

Affiliations

  • modelling
  • fashion
  • travel and adventure
  • socialising

Accomplishments

I have earnt a "daisy award" at the NHS for providing quality care and being an "exceptional" communicator towards the public and with staff, whilst also working well under pressure.

References

References available upon request.

Timeline

Healthcare support worker

Leeds Teaching Hospitals
08.2023 - Current

Swim teacher

Wakefield Council
09.2022 - 07.2023

Lifeguard

Wakefield Council
03.2022 - 08.2023

GCSEs -

Outwood Grange Academy
09.2018 - 09.2022
Charlie-Emma Barnsley