Summary
Overview
Work history
Education
Skills
Affiliations
Certificates
References
Timeline
Generic

Charlie Ellis

Wymondham,Norfolk

Summary

A highly motivated and adaptable professional with strong problem-solving, teamwork and communication skills. Well organised, a good time manager and with a proactive approach, always meeting high quality standards. A quick learner with a positive attitude, applying diligence, patience and the capacity to work in different environments. I am committed to the continuous growth of both myself and others, taking the initiative, developing good working relationships and confronting challenges positively and confidently.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Business Admin Apprentice

BarterHill
Norwich, Norfolk
01.2024 - 02.2025
  • Took initiative in my learning, to become a valuable asset to the company.
  • Shadowed senior team members to observe established processes and best practices.
  • Was the first point of contact for all incoming calls
  • Handled customer queries efficiently; ensured positive client relations.
  • Undertook additional responsibilities willingly, displaying commitment towards job role and helping others with their workload.
  • Alongside my admin role I worked in the HR side of company, making sure to follow GDPR at all time.
  • Completed work and related coursework on time and to high standard.
  • Improved team communication by proactively participating in daily conversations.
  • Became a Fire Marshal to help enforce health and safety protocols for worker protections.

Crew Member

McDonald's
Norwich, Norfolk
09.2021 - 01.2024
  • Customer Service, Food Preparation and Cleanliness and Hygiene
  • Worked fast and accurately to meet customer needs and service goals.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Took orders at counter and drive-through with clear communication and professionalism.

Education

Level 3 Diploma - business administration

City College Norwich
01.2024 - 03.2025

Level 2 certificate - Electrical installations

City College Norwich
09.2022 - 06.2023

Level 1 certificate - Electrical installations

City College Norwich
09.2021 - 06.2022

GCSE - English, Maths, Science, Geography, Business Studies, Design and technology

Wymondham High
09.2016 - 06.2021

Skills

  • Confident
  • Dedicated
  • Fast Learner
  • Hardworking
  • Listening
  • Motivated
  • Patience
  • Organised
  • Positive Attitude
  • Reliable
  • Team Working
  • Time Management

Affiliations

  • Football, Gym/Weightlifting , Formula 1, Reading

Certificates

I am currently working towards a certificate: Digital Marketing Masterclass: AI & Social Media Marketing  

This was a course I paid for to develop my knowledge.

References

References available upon request.

Timeline

Level 3 Diploma - business administration

City College Norwich
01.2024 - 03.2025

Business Admin Apprentice

BarterHill
01.2024 - 02.2025

Level 2 certificate - Electrical installations

City College Norwich
09.2022 - 06.2023

Level 1 certificate - Electrical installations

City College Norwich
09.2021 - 06.2022

Crew Member

McDonald's
09.2021 - 01.2024

GCSE - English, Maths, Science, Geography, Business Studies, Design and technology

Wymondham High
09.2016 - 06.2021
Charlie Ellis