Charlie Croker
Rotherham,South Yorkshire
Summary
My capacity for problem-solving is robust, and I have shown the capability to acquire new skills in the workplace efficiently. Additionally, I am an enthusiastic participant in team-based work environments, and I possess exceptional communication and cooperation abilities. I am currently searching for a demanding position that will allow me to contribute to the expansion of an organisation.
Overview
2
2
years of post-secondary education
Work History
Waiter/Bartender
Storie & Sapori
Gzira, Northern Harbour District
01.2023 - 08.2023
- Provide professional, responsive and friendly beverage & food service to members / guests
- Demonstrate complete and accurate knowledge of the full menu, wine and drink list, dessert menu, specials and buffet items
- Be attentive to members' needs, circulate the room as needed and respond quickly
- Spot opportunities to offer suggestions for beverages, refill empty glasses and up-sell to increase sales
- Use good judgment and discretion when serving alcohol
- Handle complaints with professionalism
- Take action if possible or escalate to the supervisor
- Maintain a safe and clean bar environment and ensure all glassware and machines are clean
- Perform thorough close out procedures, including; clean and stock the bar area, remove all rubbish and recyclables
- Follow all Health & Safety policies and F&B procedures & standards
- Detected drug or excessive alcohol abuse and took appropriate action for customer safety.
- Memorised orders in loud and busy environments to maintain speedy service at peak times.
Carer
N/A
Rotherham, South Yorkshire
01.2018 - Current
- Aided clients with bedtime routines, washing and dressing.
- Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Administered client medication with care and precision, prioritising health and comfort.
- Safely transported and accompanied clients to appointments and activities.
- Maintained excellent physical fitness levels to safely, securely lift and manoeuvre patients.
- Prioritised person-centred care to maximise independence for clients with limited mobility.
- Assisted clients with daily household cleaning, laundry and food preparation.
Education
Business
Rotherham College
Rotherham 09.2022 -
GCSEs -
Wickersley School and Sports College
Rotherham 09.2018 - 07.2022
Skills
- Project management
- Team leadership
- Strategic planning
- Budgeting and financial management
- Risk assessment and mitigation
- Communication and interpersonal skills
- Problem-solving and decision-making
- Microsoft Office Suite
- Political awareness
- Critical analysis
Languages
English
Native
Timeline
Waiter/Bartender
Storie & Sapori
01.2023 - 08.2023
Business
Rotherham College
09.2022 -
GCSEs -
Wickersley School and Sports College
09.2018 - 07.2022
Carer
N/A
01.2018 - Current
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