Charlie Cranston

• Communicating with customers and vendors via site visits, telephone and email 'Increased efficiency of sales department'
• Liaising with internal departments ' ensured profits were maximised '
• Carrying out pre acceptance of waste (technical assessment forms, site suitability)
• Providing quotations to clients and sourcing quotations from third party vendors
• Sales canvassing / Customer visits
• Providing monthly sales reports to clients
• Updating CRM packages

• Operated weighbridge software to accurately measure and record the weight of incoming and outgoing waste materials
• Ensured compliance with environmental and safety regulations
• Collaborated with logistics and waste management teams to schedule waste deliveries and pickups
• Maintained accurate records of waste transactions
• Proficient in the signing of waste documents such as Duty of Care and Hazardous Waste Consignment Notes
• Supported administrative tasks such as data logs and entries on to relative software

• Made outbound calls to prospective customers to pitch product (Life Insurance) and benefits
• Managed a high volume of calls and consistently met sales targets
• Generated new business leads through cold calling.
• Built rapport within a short call time and maintained strong relationships with customers throughout
• Utilized CRM software to track customer interactions and sales progress
• Participated in regular sales training to improve sales techniques and performance

Freelance Graphic Design

• Collaborated with clients to understand their design needs and project objectives.
• Maintained client relationships and provided ongoing support for design requirements
• Designing logos and adverts for growing businesses including a large online sneaker community
• Personal clothing brand development

Sub contracting for a top rated Ebay electronics store

• Assist with delivery loading / unloading
• Quality control (testing products while inspecting cleaners work was up to standard)
• Product listing and pricing
• Dealing with customer queries / complaints online

• Generated new business leads through cold calling
• Developed and maintained a thorough understanding of the company's products and services (PPI)
• Managed a high volume of calls efficiently while maintaining quality standards
• Hit targets through effective communication and active listening 'became team leader after 6 months'
• Utilize persuasive selling techniques to overcome objections and close sales

• Assisted customers with product selections and enquiries
• Maintained store cleanliness and organised displays
• Participated in regular staff meetings and training sessions to learn about new products and promotions
• Processed payments and handled cash transactions accurately
• Followed company procedures and guidelines