Charlie Cole

• Trading Foreign Exchange using risk management techniques and various trading strategies
• Attending group reviews and personal performance reviews
• Monitored Fundamental activity, producing daily reports to allow careful analysis
• Evaluated market trends, calculating areas of risk and seeking opportunities.

• Creating and managing staff timetables
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Developed strong teams by training hard-working employees.
• Key holder demonstrating trustworthiness and reliability
• Directed day-to-day work of employees to exceed objectives.
• Suggested and implemented new promotions and strategies to increase brand awareness.

• Helping and serving customers on Adventure golf course and serving beverages
• Trusted with Safe key and in banking cash.
• Assisted customers with varying questions using product knowledge and service expertise.

• Dealing with bookings and general customer queries
• Supporting software team with any Escape room technical issues
• Maintained bar stocks, replenishing daily as necessary.
• Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.

• Made recommendations on how to improve warehouse layout to ensure efficiency.
• Maintained and cleaned warehouse equipment.
• Performed tagging and labelling of warehouse inventory.
• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
• Carried out stock control methods

• Weeks work experience during Covid shadowing family member in the purchasing department at Ford
• Attended meetings and observed work tasks to understand what the function involved
• Reviewed data analysis for new sourcing exercises
• Explored interaction between purchasing and other departments like Product Development teams and Manufacturing plants.

A-Levels:

• Computer Science – C
• Product Design & Technology – C
• LIBF Diploma in Financial Studies – A

A/S Levels:

• Core Mathematics – A

• Computer Science - 8
• Design Technology, Maths, Business Studies, Science - 7
• Science, English Lang, English Lit, Geography, Religious Studies - 6
• English Speaking- Distinction

• Completed professional qualification in Financial Trading studying modules in: Derivative markets, macro and micro economics, technical analysis, bonds, foreign exchange markets, commodities, options, indices, trading psychology.