Charlie Cline
Gillingham
Summary
Ambitious individual seeking entry-level position to initiate a professional journey. Focused on leveraging educational background to gain hands-on experience and develop essential skills. Demonstrate my ability to learn quickly and adapt to new environments. Prepared to contribute positively to team objectives.
Enthusiastic Trainee IT Technician with knack for troubleshooting and resolving technical issues quickly. Improved system performance and user satisfaction by implementing streamlined processes and providing clear, helpful support. Known for positive attitude and strong problem-solving skills, contributing to smooth IT operations.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Trainee IT technician
Robert Napier School
Gillingham, Kent
2024.06 - 2024.07
- Assisted with troubleshooting hardware and software issues to enhance system performance.
- Maintained inventory of IT equipment and supplies to ensure availability for daily operations.
- Provided technical support to staff and students through effective communication and problem-solving skills.
- Participated in setting up new computer systems and peripherals to facilitate user access.
- Assisted in fixing printers and upgrading laptops to enhance operational efficiency.
- Engaged in training sessions to develop technical skills and stay updated on IT best practices.
Work Experience
Saxon's Engineering
Gillingham, Kent
2022.06 - 2022.07
- Assisted in maintaining safety protocols and ensuring compliance with workplace regulations.
- Collaborated with team members to facilitate efficient workflow and task completion.
- Operated various engineering tools and equipment to support project execution.
- Documented daily activities and progress reports to maintain accurate records.
- Supported senior engineers in troubleshooting and resolving technical issues.
- Participated in training sessions to enhance skills and knowledge in engineering processes.
Education
A-Levels - Information Technology
The Robert Napier School
Gillingham, Kent 2023.01 - 2025.06
GCSEs - Engineering
The Robert Napier School
Gillingham, Kent 2020.09 - 2023.06
Skills
- Software development basics
- Patience with non-tech users
- System upgrades and testing
- IT infrastructure understanding
- Cybersecurity basics
- Mobile device support
- Tech-Savvy problem resolution
- Problem Diagnosis
- System updates
- Hardware configuration
- Windows and Linux expertise
Affiliations
- Graphic Design
- Vehicle Mechanics enthusiast
- Computing and digital technology
- Strategy and simulation media
- Exploring music genres and artists
References
References available upon request.
Timeline
Trainee IT technician
Robert Napier School
2024.06 - 2024.07
A-Levels - Information Technology
The Robert Napier School
2023.01 - 2025.06
Work Experience
Saxon's Engineering
2022.06 - 2022.07
GCSEs - Engineering
The Robert Napier School
2020.09 - 2023.06