CHARLIE BREWER

• Sales and Negotiation Skills: Proficient in selling event packages, tickets, and services, with strong negotiation skills to secure deals and meet sales targets.
• Customer Relationship Management: Skilled at building and maintaining relationships with clients, providing personalised recommendations, and ensuring repeat business through exceptional service.
• Industry Knowledge: In-depth understanding of major sporting events, such as Henley Royal Regatta, Lords, Twickenham, and Ascot, enabling effective promotion tailored to client interests.
• Communication Skills: Strong verbal and written communication abilities for engaging clients, presenting event offerings, and crafting persuasive proposals.
• Target-Driven: Motivated to meet and exceed individual and team sales goals, with a proactive approach to identifying new opportunities and closing sales.
• Event Product Knowledge: Well-versed in the unique aspects of luxury and VIP event experiences, including hospitality packages, exclusive seating options, and event highlights.
• Client Needs Assessment: Skilled at assessing client requirements and tailoring event solutions to match their preferences, budgets, and group sizes.

• Exceptional Customer Service: Provided high-quality, personalised service to VIP guests, ensuring their needs were met promptly and professionally.
• Professionalism: Maintained a professional demeanour in a prestigious setting, interacting with high-profile guests and adapting to diverse personalities.
• Team Collaboration: Worked closely with colleagues to ensure smooth service flow, supported team goals, and contributed to a positive work environment.
• Strong Communication Skills: Effectively communicated with guests, colleagues, and management to facilitate seamless service in a high-demand environment.
• Adaptability: Quickly adapted to changing needs, high guest volumes, and unexpected situations while maintaining a calm and effective approach.

• Event Coordination & Logistical Understanding: knowledge of event planning processes and front-of-house logistics, whilst in sync with event coordinators to ensure smooth guest experiences.
• Professionalism & Corporate Etiquette: High standards of conduct, essential for working within prestigious corporate environments.
• Leadership & Initiative: Took proactive measures to support colleagues and optimise service efficiency. Demonstrated accountability and independent decision-making in dynamic event environments.

Attention to Detail & Service Precision: Anticipated guest needs and maintained high service standards. Ensured the immaculate presentation of corporate hospitality environments.