charley may fleming

Proven track record in enhancing customer satisfaction, notably at Webhelp, by adeptly managing high-volume queries and resolving complex issues. Skilled in fostering positive relations through exceptional customer service and teamwork. Demonstrated ability to improve service delivery, achieving notable feedback and loyalty through effective communication and multitasking. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards. Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers. High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximising customer satisfaction and brand loyalty by delivering knowledgeable and fast service. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Motivated and proactive individual with good knowledge of customer service techniques and best practices. Friendly communicator, comfortable in fast-paced environments. Seeking opportunity to expand management skills within company supporting professional development. Dedicated customer service management professional with extensive experience in fast-paced call centre environments. Led by example to provide first-class customer care. Motivated, mentored and incentivised teams to achieve productivity and performance targets.

I have also worked Volunteering 

.Dollys cafe 

In this role I served customers and had to cook food and maintain a high hygeunie standard 

.heeley city farm 

In this role I helped feed clean and look after animals and there wellbeing

• I have 3 large dogs that I love to go out walking and visting places with . I also have a daughter who is now going to be in school and a baby on the way due in febaury 2025