Charley Stapleton
Lodon
Summary
Dedicated to promoting emotional, physical and intellectual advancement in early childhood. Adept at instilling discipline, focus and social skills. Offering 5 years of experience in childcare field.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Personal Assistant
Via-asha
Edenbridge, Kent
09.2022 - Current
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Served as point of contact between clients and managerial staff.
Business Owner
Fresh Start Cleaning
Edenbridge, Kent
08.2020 - 08.2022
- Ordered new cleaning supplies for upcoming jobs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Worked on cleaning team to service offices and other commercial buildings.
- Developed and maintained relationships with customers and suppliers
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Increased customer satisfaction by resolving issues.
- Used coordination and planning skills to achieve results according to schedule.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Developed and maintained courteous and effective working relationships.
Nursery Practitioner
Monty's Daycare
Edenbridge, Kent
02.2018 - 07.2020
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Cared for children ages Birth to 4 in nurturing and age-appropriate way.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Kept areas clean, organized and stocked and sanitized surfaces and toys.
- Developed lessons and activities to promote children's physical and emotional development.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Public House Supervisor
Dog and Duck
Redhill, Surrey
03.2015 - 02.2018
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Handled Large amounts of cash on daily basis, which built trustworthiness and loyalty with owners.
- Closed out cash register and prepared cashier report at close of business.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Nursery Practitioner
Brightsparks
Coulsdon, CRY
07.2012 - 03.2015
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Kept areas clean, organized and stocked and sanitized surfaces and toys.
- Helped children develop motor skills in preparation for preschool
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Education
Level 3 Diploma Childcare and Education - Childcare
East Surrey College
Redhill 09.2010 - 07.2012
GCSE - English Language
Warlingham High School
Warlingham 09.2005 - 07.2010
Skills
Childcare experience
Certification
Level 3 Childcare and Education
Timeline
Personal Assistant
Via-asha
09.2022 - Current
Business Owner
Fresh Start Cleaning
08.2020 - 08.2022
Nursery Practitioner
Monty's Daycare
02.2018 - 07.2020
Public House Supervisor
Dog and Duck
03.2015 - 02.2018
Nursery Practitioner
Brightsparks
07.2012 - 03.2015
Level 3 Diploma Childcare and Education - Childcare
East Surrey College
09.2010 - 07.2012
GCSE - English Language
Warlingham High School
09.2005 - 07.2010
Level 3 Childcare and Education
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