Charles Whiting

• I often came into contact with home owners whilst dropping leaflets for this company, this taught me social skills
• As this involved walking from door to door I was kept active and fit which would be helpful for any future jobs that are on the go and on your feet for long periods of time
• When coming into contact with potential customers for the company, not only did I use social skills, I also gained customer service knowledge
• Reference: Richard Whiting 07966 431563

• Helping out in a school environment showed me how to keep professional when dealing with colleagues and children
• Taught me how to adapt when communicating with different ages
• Showed me how to be organised and learn good time management skills
• Work Experience

• During my time here I was introduced to what a busy work environment is like
• I learned how to work as a team by assisting my colleagues in cleaning up, taking bills and attending to customers needs
• I gained wider knowledge in customer service skills when greeting customers and offering refreshments to keep them satisfied during appointments
• Reference: Lisa Evans 07392 853795

I found out what it would be like to work as a Travel Agent and I got insight from my manager who was very experienced and knowledgeable in her job.

• Gained first-hand experience working in a professional travel agency environment
• Assisted with a variety of day-to-day tasks within the branch
• Communicated with customers both in person and over the phone
• Developed confidence, communication, and customer service skills
• Improved understanding of the travel and tourism industry

I went around all the different departments during my time. I worked with a range of different people in an office setting which helped me with confidence and working in a team.

This was an amazing experience for me and I thoroughly enjoyed it and I believe it has really helped me with my future and for my confidence and work experience.