CHARLES J. VUNYUNGWI
Colchester
Summary
With over 10 years of experience in the service industry, I bring a diverse set of skills to the table. Innovative ideas have consistently contributed to the growth of organizations I have been a part of. As a natural leader, responsibilities are embraced and opportunities for collective development are actively sought. A positive attitude serves as a catalyst for team success, fostering an environment conducive to growth and achievement.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Royal Mail Delivery Drivers
02.2025 - Current
Store Assistant
Aldi Supermarket
05.2024 - 12.2024
- Till operations
- Warehouse operations
- Floor management
Accounting Officer
Premier Service Medical Investments (PSMI)
01.2020 - 02.2024
- Prepare and submits customers’ invoices
- Code, post and receipt all payments
- Prepare and co-ordinate deposit activities
- Monitor customer accounts for non-payment and delayed payments
- Ensure all accounts receivable invoices are accurately raised
- Print and posts accounts receivable invoices raised to the correct account
- Maintain accounting journals and ledgers and other financial records
- Assist in month end reporting procedures
- Find and uses accounting data to resolve accounting problems and discrepancies
Manager
Cash Crusaders
01.2018 - 01.2020
- Providing a superior customer service experience by dealing with clients in a professional and efficient manner
- Having a high level of product knowledge and staying abreast with market trends
- Protecting the stores profitability and sustainability by buying the correct products
- Making sure products bought are in working order
- Training of new staff
- Making sure administration files are up to date as per FMS standards
- Replenishing stock
- Quarantine release
Senior Client Services Manager
Old Mutual Life Assurance
01.2013 - 12.2018
- Resolved client queries and settled claims
- Compliant to the one stop shop model and could serve across all business units
- Provided memorable experiences for clients
- Handled investment portfolios and always surpassed set targets
- Advised clients on investment opportunities
- Gave financial solutions to clients
- Built and maintained customer relations
Assistant Manager
NMB BANK
01.2008 - 08.2010
- Investigating complaints, determining root causes, and finding appropriate solutions
- Effectively communicating with customers to address concerns, provide updates, and ensure they understand the resolution process
- Maintaining accurate and comprehensive records of complaints, actions taken, and outcomes
- Ensuring compliance with company policies, procedures, and relevant regulatory guidelines
- Capturing authorization signatures in the system
- Clearing cheques at the Central bank
- Opening new bank accounts
Education
Diploma - Diplomacy And Protocol
Zimhosts
Diploma - Computer Networks
Hexco
Diploma - Accounting and its uses in Business
Alison
IrelandCIMA -
CIMA
Skills
- Excel Reporting
- Pastel
- Project Management
- Team Management
- Communication Skills
- Collaborative Nature
- Creative spirit
- Organized
- Team player
- Resourceful
- Motivated
- Enterprising
Currently Studying
- CIMA
- APP TELECOMMUNICATION (CITY & GUILDS)
Accomplishments
Sales person of the year 2015-2017 Old Mutual
Award for Isle of Man investment 2015
Best team 2017
Timeline
Delivery Driver
Royal Mail Delivery Drivers
02.2025 - Current
Store Assistant
Aldi Supermarket
05.2024 - 12.2024
Accounting Officer
Premier Service Medical Investments (PSMI)
01.2020 - 02.2024
Manager
Cash Crusaders
01.2018 - 01.2020
Senior Client Services Manager
Old Mutual Life Assurance
01.2013 - 12.2018
Assistant Manager
NMB BANK
01.2008 - 08.2010
Diploma - Diplomacy And Protocol
Zimhosts
Diploma - Computer Networks
Hexco
Diploma - Accounting and its uses in Business
Alison
CIMA -
CIMA
Similar Profiles
DURGA PAVANI JANYAVULADURGA PAVANI JANYAVULA
Warehouse operative at Royal Mail Delivery OfficeWarehouse operative at Royal Mail Delivery Office
HARJEET SINGHHARJEET SINGH
DRIVER at Royal Mail The hyde delivery officeDRIVER at Royal Mail The hyde delivery office
Jordan YoungJordan Young
Post Man at Royal Mail Delivery OfficePost Man at Royal Mail Delivery Office