Summary
Overview
Work History
Education
Skills
Timeline
Generic
Charles Pusey

Charles Pusey

Customer Service
WELLINGBOROUGH,Northamptonshire

Summary

Customer Service Advisor Adept at following communication scripts to properly handle various needs in a poised and professional manner. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Adept at following communication scripts to properly handle various needs in a poised and professional manner. Proven track record of serving as an effective liaison between companies and their potential and current clients. Works to keep and increase customer satisfaction with every phone call. Understands the importance of delivering the mission of a brand with each and every action and interaction that takes place involving customers. Personal Details Driver's License: A, A1, B, Cars, D1E, Light Vehicles, Medium vehicles Eligible to work in the UK: Yes Highest Level of Education: Bachelor's Industry: Call Centre, Community & Social Service, Customer Service, Food Preparation & Service, Laboratory, Scientific Research & Development, Transportation Services Total years of experience: 16

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

31
31
years of professional experience

Work History

Viewing Agent

Viewber Ltd
Wellingborough
10.2020 - Current
  • Represented client's best interests during purchase and sale negotiations
  • 447375556578
  • Managed systems and databases for sellers, buyers, and administration
  • Charlespusey@gmx.com
  • Gave clients complimentary tours of neighborhoods and towns
  • Became a steadfast source of support for clients new to areas.

Customer Services Agent

KELLY SUBARU
London
04.1995 - 10.2020
  • Nationality
  • Discussed promotions, products, and anything pertaining to better and more
  • British satisfactory service for the customer
  • Accurately verified information and updated information databases as Driving licence necessary
  • YES
  • Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns.

Research Technician

Links Jean Paul gaultier, Cormeilles-en-Parisis
07.1992 - 01.1998
  • Performed research and gathered data to begin assignments
  • Designed, developed, and modified research experiments alongside teams of researchers
  • Skills
  • Performed thorough research and analysis on data and created reports on Customer Service
  • Research activities
  • Telesales
  • B2B Sales

Education

Bsc (Hons) - Cosmetic Science

U1 University OF ALBERTA
July 1983

Skills

  • Performed thorough research and analysis on data and created reports on Customer Service
  • Research activities Telesales B2B Sales JULY 2013 2016 French Has a griil chef I understand the
  • Grill area layout , How To cook using prescribed portions, grilling procedures, and presentation
  • Requirements (3 years)
  • Communication skills
  • Leadership (2 years)
  • Food preparation (2 years)
  • Customer service (9 years)
  • Administrative experience
  • Driving
  • Call Center (6 years)
  • Customer Support
  • Certifications and Licenses
  • Customer Service Level 1
  • July 2021 to Present
  • Customer Service level entry 1
  • Agent Support

Timeline

Viewing Agent

Viewber Ltd
10.2020 - Current

Customer Services Agent

KELLY SUBARU
04.1995 - 10.2020

Research Technician

Links Jean Paul gaultier, Cormeilles-en-Parisis
07.1992 - 01.1998

Bsc (Hons) - Cosmetic Science

U1 University OF ALBERTA
Charles PuseyCustomer Service