Charles Perbi
Accra-Ghana
Summary
Dynamic professional with extensive experience at Ghana Armed Forces, excelling in administrative support and information security. Proven ability to enhance office productivity and customer satisfaction through meticulous document management and effective communication. Recognized for strong multitasking skills and a commitment to maintaining confidentiality in sensitive environments.
Overview
15
15
years of professional experience
Work History
Military Clerk
Ghana Armed Forces
Accra-Ghana
05.2021 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Military Personnel Clerk
Ghana Armed Forces
Accra-Ghana
06.2015 - 05.2021
- Participated in training sessions aimed at enhancing proficiency in using various software programs utilized in managing military personnel data.
- Streamlined administrative processes for efficient handling of military personnel matters, resulting in improved office productivity.
- Assisted military families during relocation processes by providing support and guidance on housing, schools, and local resources.
- Collaborated with other departments to resolve complex issues related to pay, benefits, and entitlements for service members.
- Maintained the confidentiality of sensitive information by adhering to strict security protocols when handling personnel records.
- Contributed to a positive work environment by fostering effective communication between military personnel clerks and their supervisors.
- Enhanced record keeping accuracy by meticulously updating and maintaining service members'' personnel files.
Army Soldier (Infantry Man)
Ghana Armed Forces
Kumasi-Ghana
07.2010 - 06.2015
- Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
- Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
- Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
- Participated in joint exercises with allied forces to improve interoperability and strengthen partnerships.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Ensured mission success with diligent planning, coordination, and execution of various tasks.
Education
Certificate In Office Administration - Office Management And Administration
Army Combat Training School
Teshie-Accra 07.2018
Basic Military Tactics - Infantry Training
Armforces Training School
Accra-Ghana 07.2010
Diploma In Business Studies - Business Studies
Institute of Professional Studies
Accra-Ghana 07.2008
Wassce - General Studies
St John's Grammar High School
Accra06.2006
Skills
- Administrative support
- Database entry
- Document management
- Processing mail
- Typing speed
- File and database management
- Proofreading
- Information security
- Correspondence writing
Hobbies
Playing Soccer
Physical fitness
Timeline
Military Clerk
Ghana Armed Forces
05.2021 - Current
Military Personnel Clerk
Ghana Armed Forces
06.2015 - 05.2021
Army Soldier (Infantry Man)
Ghana Armed Forces
07.2010 - 06.2015
Certificate In Office Administration - Office Management And Administration
Army Combat Training School
Basic Military Tactics - Infantry Training
Armforces Training School
Diploma In Business Studies - Business Studies
Institute of Professional Studies
Wassce - General Studies
St John's Grammar High School