Summary
Overview
Work history
Education
Skills
Websites
Timeline
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CHARLES ONYEKA OKOYE

Birmingham,WEST MIDLANDS

Summary

A result oriented and talented young man who have served in different capacities within the organisation/industry, with over several years of service as an Administrator/Marketer/Cash Management Officer/Quality Inspector/Mental health Support worker/Healthcare assistant/Support worker. This includes coordinating various financial and other projects within the organisation, enhancing the profitability to achieve the objectives or goals of the organisation etc.

Overview

16
16
years of professional experience
14132
14132
years of post-secondary education

Work history

Quality Inspector

Formel D Group
10.2022 - 04.2023
  • Testing products, ensuring that manufactured products meet all requirements
  • And certifying product meets industry standards
  • Enhanced productivity by implementing preventative maintenance schedules on inspection equipment.
  • Participated actively in team meetings to share insights and suggestions on improving quality control measures.
  • Provided detailed reports after every inspection, supporting informed decision making.
  • Ensured compliance with safety standards for employee wellbeing.
  • Maintained updated knowledge of industry regulations to ensure full compliance at all times.

Cash Management Officer

Polaris Bank Ltd
09.2018 - 09.2022
  • Achieved significant risk reduction with meticulous auditing procedures.
  • Conducted thorough financial analyses to optimise resource allocation.
  • Maintained strict compliance, ensuring adherence to financial regulations.
  • Liaised with stakeholders, fostering strong professional relationships.
  • Implemented stringent security measures, minimising fraudulent activities.
  • Oversaw daily cash positioning and reporting activities for transparent transactions.
  • Introduced effective cost-saving practices, enhancing overall profitability.
  • Enhanced operational efficiency for improved cash flow management.

Cash Management Officer

Skye Bank Plc
07.2014 - 09.2018
  • Ensured timely settlement of outstanding payments to maintain good vendor relationships.
  • Spearheaded a team that focused on reducing operational costs and improving efficiency.
  • Implemented stringent security measures, minimising fraudulent activities.
  • Maintained strict compliance, ensuring adherence to financial regulations.
  • Oversaw daily cash positioning and reporting activities for transparent transactions.
  • Streamlined cash management processes by implementing innovative strategies.

Administrative Assistant

Nestoil Group (Obijackson Foundation)
06.2013 - 06.2014
  • Expedited document filing system with a new, organised method.
  • Submitted timely reports which provided critical updates on various projects.
  • Updated company databases by inputting new employee contact information and employment details.
  • Maintained stock levels to avoid shortages in office supplies.
  • Initiated purchase orders for office supplies ensuring cost-effective procurement.
  • Organised client meetings, prepared agendas and took detailed minutes.
  • Facilitated internal communication.
  • Performed bookkeeping tasks, including invoicing and expense tracking.

Healthcare Assistant

Pegasus Medical (1808) Limited
10.2023 - 04.2025
  • Company Overview: Pegasus Medical (1808) is a secure patient transportation service delivering professional needs-led support solutions for people who may have mental health needs, challenging behaviour and other areas of complex care requiring a secure transport approach
  • Providing safe and reassuring care to our patients, we work closely with NHS organisations, private hospitals, Local Authorities, social care groups and the justice system
  • We pride ourselves on delivering a service grounded with respect, compassion and empathy
  • Our sincere approach to each patient allows us to provide an honest and reliable service without compromise
  • We practice high standards of integrity, providing a trustworthy and genuine needs-led service
  • Delivering a premium-quality service standard, no matter your need or requirement
  • Pegasus Medical (1808) is a secure patient transportation service delivering professional needs-led support solutions for people who may have mental health needs, challenging behaviour and other areas of complex care requiring a secure transport approach
  • Providing safe and reassuring care to our patients, we work closely with NHS organisations, private hospitals, Local Authorities, social care groups and the justice system
  • We pride ourselves on delivering a service grounded with respect, compassion and empathy
  • Our sincere approach to each patient allows us to provide an honest and reliable service without compromise
  • We practice high standards of integrity, providing a trustworthy and genuine needs-led service
  • Delivering a premium-quality service standard, no matter your need or requirement
  • Delivered high-quality patient service by maintaining cleanliness in wards.
  • Liaised between patients and healthcare professionals, facilitated effective communication channels.
  • Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
  • Enhanced healing process by changing wound dressings regularly.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Assisted in patient care, improved comfort and well-being.
  • Monitored vital signs of patients with meticulous attention to detail for accurate readings.
  • Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Mental health support worker/Healthcare assistant/Support worker

Jane Lewis Healthcare Recruitment
05.2023 - 05.2024
  • Helps to provide support to individuals with mental health issues
  • Work with clients to identify their needs and develop strategies to help them manage their mental health
  • Also, provide emotional support, help clients access resources, and provide referrals to other professionals
  • More so, provide patients with crisis intervention, advocacy, and education
  • Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
  • Facilitated group therapy sessions leading to enhanced community integration.
  • Participated in ongoing training courses, ensuring up-to-date knowledge of mental health practices.
  • Provided emotional support to patients and families facing challenging situations.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Assisted clients to achieve personal and treatment-related goals.
  • Performed crisis interventions during emergency cases.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Monitored client health conditions and reported immediate issues to manager.
  • Liaised effectively with healthcare professionals, contributing to integrated services.
  • Built trustful rapport with clients through consistent reliability and patience.

Sales And Marketing Specialist

UAC of Nigeria Plc
05.2012 - 05.2013
  • Utilised digital platforms for promotion and sale of products and services.
  • Expanded client base with effective sales techniques.
  • Devised compelling sales pitches to secure new contracts.
  • Executed successful email marketing campaigns, increasing brand awareness significantly.
  • Maintained excellent customer relationships, ensuring loyalty and repeat business.
  • Tracked competitor activities, remaining ahead in the competitive landscape.

Marketing Manager

Treasure Plaza
02.2009 - 01.2010
  • Devised product launch plans for successful market entry and uptake.
  • Oversaw event management duties, delivering memorable experiences for attendees.
  • Conducted market research, identifying emerging trends and opportunities.
  • Established partnerships, fostering company reputation and outreach.
  • Led team to drive customer engagement and loyalty.

Sim Registration Officer

Etisalat Nigeria
02.2011 - 05.2012
  • Liaised between clients and superiors for effective communication.
  • Handled high volumes of paperwork efficiently reducing backlog significantly.
  • Enhanced customer satisfaction by providing timely and accurate information.
  • Delivered excellent customer service leading to increased client satisfaction rates.

Stocks & Logistics Officer

A.C.O Allied Industries Limited
01.2010 - 01.2011
  • Implemented best practices in warehouse management to increase efficiency.
  • Devised contingency plans for potential supply chain disruptions.
  • Analysed and resolved logistic issues promptly, maintaining customer satisfaction levels high.
  • Coordinated with suppliers for timely delivery of goods.
  • Upheld health and safety standards whilst handling hazardous materials during transportation and storage process.
  • Facilitated training sessions for staff on latest industry trends and technology advancements in logistics sector.

Education

Chartered Management Institute Award - The Level 7 Award in Personal and Professional Development for Strategic Leaders Program

Chartered Management Institute
England

MARKSTRAT Certified - MARKSTRAT Business Simulation

Aston Business School
Birmingham

Master of Science - MSc - Strategic Marketing Management

Aston University
Birmingham

Bsc. - Business Administration and Management, General

University of Nigeria
Enugu, Nigeria

GCSE - English and Mathematics equivalent

All Hallows Seminary
Anambra, Nigeria

NVQ Level 3 Diploma - Health and Social care

Academy For Health & Fitness
England

Postgraduate Mentor -

Aston University
Birmingham

Skills

  • Teamwork
  • Initiative
  • Compassion
  • Understanding
  • Excellent communication skills
  • Empathy
  • Organisational skills
  • Time management
  • Easily adaptable
  • Analytical skills
  • Commercial banking cash
  • Caring
  • Following instructions
  • Following procedures
  • Friendliness
  • Problem solving skills
  • Adaptability
  • Being patient
  • Interpersonal skills
  • Being a good listener

Timeline

Healthcare Assistant

Pegasus Medical (1808) Limited
10.2023 - 04.2025

Mental health support worker/Healthcare assistant/Support worker

Jane Lewis Healthcare Recruitment
05.2023 - 05.2024

Quality Inspector

Formel D Group
10.2022 - 04.2023

Cash Management Officer

Polaris Bank Ltd
09.2018 - 09.2022

Cash Management Officer

Skye Bank Plc
07.2014 - 09.2018

Administrative Assistant

Nestoil Group (Obijackson Foundation)
06.2013 - 06.2014

Sales And Marketing Specialist

UAC of Nigeria Plc
05.2012 - 05.2013

Sim Registration Officer

Etisalat Nigeria
02.2011 - 05.2012

Stocks & Logistics Officer

A.C.O Allied Industries Limited
01.2010 - 01.2011

Marketing Manager

Treasure Plaza
02.2009 - 01.2010

Chartered Management Institute Award - The Level 7 Award in Personal and Professional Development for Strategic Leaders Program

Chartered Management Institute

MARKSTRAT Certified - MARKSTRAT Business Simulation

Aston Business School

Master of Science - MSc - Strategic Marketing Management

Aston University

Bsc. - Business Administration and Management, General

University of Nigeria

GCSE - English and Mathematics equivalent

All Hallows Seminary

NVQ Level 3 Diploma - Health and Social care

Academy For Health & Fitness

Postgraduate Mentor -

Aston University

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CHARLES ONYEKA OKOYE