Charles Odili
Maidstone,Kent
Summary
Detail-oriented administrator with extensive experience in ward support and quality coordination, backed by a solid foundation in healthcare operations and sales management. Proficient in Microsoft Excel and intermediate in Power BI, with a focus on reporting, record management, quality monitoring, compliance, data analysis, and stakeholder communication. Experience includes shadowing payroll processing and analysis. Aiming to apply analytical, organizational, and administrative skills in a finance administrator role.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
Ward Support and Quality Coordinator
Cygnet Health Care
Maidstone, Kent
04.2026 - Current
- Performed assessments to determine areas of improvement.
- Conducted regular audits of procedures and services to identify areas for improvement and compliance with regulations.
- Implemented quality management systems to enhance service standards across the organisation.
- Coordinate ward administration and maintain accurate records.
- Produce quality and performance reports using Excel.
- Support audits, compliance and documentation.
- Liaise with multidisciplinary teams and senior management.
- Maintain confidential information and improve administrative processes.
Health Care Assistant (Rehab and Acute ward)
Cygnet Health Care
Maidstone, Kent
02.2026 - 04.2026
- Update patient records daily to keep information accurate and current.
- Complete documentation entries and format files for ready submission.
- Continue tasks under pressure to meet deadlines reliably.
- Assist patients with daily personal care, including bathing, dressing, and toileting.
- Monitor health conditions during care and report changes to nursing staff.
- Build supportive interactions that strengthen mental wellbeing during patient care.
- Engage patients in social and recreational activities to support wellbeing.
- Provide continuous support to build trusting relationships with patients.
- Attend training sessions to improve skills and contribute to care delivery.
Health Care Assistant (Bank)
Cygnet Health Care
Maidstone, Kent
12.2024 - 02.2026
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Assisted in delivering high-quality care to patients by monitoring health conditions and reporting any changes to the nursing staff.
- Maintained accurate and up-to-date patient records, documenting care activities and changes in health status for effective communication among staff.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Implemented infection control protocols and maintained a clean, safe environment to protect patients and staff from health risks.
- Provided supportive interactions to enhance patients' mental wellbeing during care, ensuring a positive and compassionate experience.
- Engaged patients in social and recreational activities, enhancing mental and emotional wellbeing and fostering a supportive community atmosphere.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Participated in training and development sessions to enhance skills and knowledge, contributing to improved care delivery.
SOFTWARE TESTER
TESTBIRDS
London
06.2021 - 01.2026
- Assisted in application testing prior to release, to identify bugs and enhance user interface quality.
- Conducted website testing for client organisations to ensure optimal functionality and user experience.
- Assisted in payment and delivery system testing for companies to enhance service efficiency.
- Engaged in appliance testing before mass production to validate safety and performance standards.
PRODUCTION AND SALES MANAGER
CEEKAY NIGERIA COMPANY
Enugu, Nigeria
01.2017 - 09.2024
- Maintained sales ledgers and updated inventory records daily.
- Monitored stock levels and reviewed financial records for accuracy.
- Produced reports and assessed trends to support day-to-day decisions.
- Developed and implemented innovative sales strategies, increasing market share and profitability.
- Analysed market trends and customer needs to inform product development and positioning.
- Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
- Facilitated regular team meetings to discuss targets, strategies, and address any issues impacting sales performance.
MENTAL HEALTH SUPPORT WORKER
ANNUNCIATION HOSPITAL
Enugu, Nigeria
10.2021 - 12.2023
- Provided direct care and support to patients with complex mental health needs, including implementing individualised care plans.
- Monitored patients' conditions and behaviours, reporting any significant changes to healthcare professionals.
- Maintained accurate and confidential records of patient interactions and interventions.
- Collaborated with healthcare professionals to create and implement care plans that promote independence and improve quality of life.
- Provided emotional and practical support to patients, encouraging positive engagement in daily activities.
MEDICAL LABORATORY ASSISTANT
SHELL PETROLEUM DEVELOPMENT COMPANY, HOSPITAL DIVISION
Port Harcourt, Nigeria
05.2016 - 11.2017
- Conducted clinical chemistry tests in laboratory setting.
- Supported testing processes for samples, ensuring accurate results.
- Assisted in troubleshooting SHIMS software, enhancing information management for hospital operations.
- Supported IT department by maintaining computer systems and ensuring smooth information flow.
Education
Post-graduate diploma in Education - Education
National Teachers Institute
Enugu, State, Nigeria2023
M.SC - Clinical and Human Biochemistry
Nnamdi Azikiwe University
Awka, Nigeria09-2025
M.SC - International Project Management
Northumbria university
London, United Kingdom09-2025
B.SC. - Applied Biochemistry
Enugu state university of science and technology
Enugu, State, Nigeria07-2018
SSCE - Sciences
Saint Augustine Seminary Ezzamgbo
Ebonyi, Nigeria07-2014
DATA ANALYST CERTIFICATION - Data analytics and science
Upsillion technologies
Lagos, Nigeria07-2014
FIRST SCHOOL LEAVING - Sciences
Pinnacle model school
Enugu, Nigeria07-2008
SUPPORT WORK CLEARANCE - Adult Care
Annunciation hospital
Enugu, Nigeria01-2021
Skills
- Finance & Office Administration
- Advanced Microsoft Excel
- Power BI (Intermediate)
- Data Analysis & Reporting
- Payroll distribution (Shadow experience)
- Record Keeping
- Confidential Information Handling
- Reconciliations & Documentation
- Communication
- Time Management
- Data analysis software proficiency: Origin
- Microsoft Office Suite expertise
- Advanced Excel proficiency
- Safeguarding practices
- Presentation skills with PowerPoint
- Word processing capabilities
- Mental health support
- Risk assessment
- Medication management
- Patient documentation
- Team collaboration
- Record keeping systems
- Confidentiality adherence
- Care management principles
- Person-centred care approach
- Healthcare ethics understanding
- Basic life support certification
- Monitoring and recording vitals
- Crisis intervention
Languages
English
Personal Information
- Date of birth: 1998-05-03
- Nationality: Nigerian
Certification
- Data analyst (beginner and intermediate) certified
- BLS certified
- PMVA certified
- Autism and learning disability tier 2.
- Observation skills certified
- Infection control and hygiene certified
Accomplishments
- Recognised by management for a cheerful demeanour, leading to increased job delivery and service user satisfaction
- Achieved certification through cygnet sponsored E-learning platform
- Gained core organizational skills to assist in the allocation and implementation of quality care observations
Custom
- I am a very good data analyst
- Training to acquire a scrum, agile and prince2 skill and certification for project management
Interests
- Reading historical books
- Following documentaries
- Watching and playing football
- Travelling
Timeline
Ward Support and Quality Coordinator
Cygnet Health Care
04.2026 - Current
Health Care Assistant (Rehab and Acute ward)
Cygnet Health Care
02.2026 - 04.2026
Health Care Assistant (Bank)
Cygnet Health Care
12.2024 - 02.2026
MENTAL HEALTH SUPPORT WORKER
ANNUNCIATION HOSPITAL
10.2021 - 12.2023
SOFTWARE TESTER
TESTBIRDS
06.2021 - 01.2026
PRODUCTION AND SALES MANAGER
CEEKAY NIGERIA COMPANY
01.2017 - 09.2024
MEDICAL LABORATORY ASSISTANT
SHELL PETROLEUM DEVELOPMENT COMPANY, HOSPITAL DIVISION
05.2016 - 11.2017
Post-graduate diploma in Education - Education
National Teachers Institute
M.SC - Clinical and Human Biochemistry
Nnamdi Azikiwe University
M.SC - International Project Management
Northumbria university
B.SC. - Applied Biochemistry
Enugu state university of science and technology
SSCE - Sciences
Saint Augustine Seminary Ezzamgbo
DATA ANALYST CERTIFICATION - Data analytics and science
Upsillion technologies
FIRST SCHOOL LEAVING - Sciences
Pinnacle model school
SUPPORT WORK CLEARANCE - Adult Care
Annunciation hospital