Summary
Overview
Work History
Education
Skills
References
ADDITIONAL EXPERIENCE
Timeline
Generic

CHARLES KIGEN CHANG’MASA

Summary

Results-driven ICT officer with 10+ years of experience managing and enhancing technology infrastructure and systems, alongside over 6 years of hands-on agricultural management experience in livestock, dairy, and crop production. Demonstrated ability to merge IT support, system maintenance, and project execution with operational leadership in farm management, financial planning, and data tracking. Eager to apply dual-domain knowledge in a dynamic, tech-driven environment.

Overview

14
14
years of professional experience

Work History

Farm Manager – Mixed Operations (Dairy, Feedlot, Maize)

Brikan Farm
01.2021 - Current
  • Managed dairy cows, calves, and bulls for slaughter in a feedlot system.
  • Oversaw maize, Bhoma Rhodes farming from ploughing to post-harvest.
  • Created full-cycle budgets and implemented cost-saving strategies.
  • Tracked weight, yields, feeding schedules, and vaccination logs.

IT Support Specialist

QMARU ENTERPRISES LTD
01.2021 - 12.2023
  • Provided technical assistance via phone, email, and in-person.
  • Diagnosed and resolved hardware, software, and network issues.
  • Maintained and upgraded systems, including LAN/WAN and internet configurations.
  • Supported procurement, system updates, and network security.

Farm Operations Supervisor – Pig Unit

Private Farm
01.2018 - 12.2020
  • Managed 100+ pigs, including 4 sows and a boer; led breeding and feed programs.
  • Introduced hygiene protocols, recordkeeping, and veterinary coordination.
  • Reduced feed waste and improved animal health outcomes.

Assistant Administrator

Kisii University – Eldama Ravine Campus
08.2015 - 12.2017
  • Oversaw server and IT infrastructure operations.
  • Delivered user training and cybersecurity leadership.
  • Managed university website and system licensing.

IT Support Specialist

Eldama Ravine Sub-County Government
10.2013 - 06.2014
  • Provided first-line technical and audiovisual support.
  • Conducted system backups and account management.

IT Technician

Lino Information Bureau
01.2012 - 10.2013
  • Performed PC/printer repairs, remote support, and client consulting.
  • Managed virus protection and system integrity.

Education

Certificate - Global Food Systems and Global Citizenship

G-BIACK (Grow Biointensive Agriculture Centre of Kenya)
01.2024

B.Sc. - Information Science (I.T)

Moi University
12-2011

KCSE - undefined

Sacho High School
01.2005

Skills

  • IT Support & Troubleshooting (Hardware, Software, Networking)
  • Farm & Livestock Management (Pigs, Dairy Cows, Feedlot Bulls)
  • Budgeting, Procurement & Financial Planning
  • LAN/WAN Configuration & Maintenance
  • Team Supervision & Training
  • Data Collection, Monitoring & Analysis
  • Cybersecurity Practices & System Audits
  • Website Administration & Content Management
  • Problem Solving & Operational Efficiency
  • Digital Tools (Excel, Remote Support Tools, WhatsApp Logs)

References

Available upon request.

ADDITIONAL EXPERIENCE

  • Biometric Voter Registration Clerk, IEBC | Nov 2012 – Dec 2012
  • Data Clerk & Customer Support, HELB | Jul 2011 – Dec 2011

Timeline

Farm Manager – Mixed Operations (Dairy, Feedlot, Maize)

Brikan Farm
01.2021 - Current

IT Support Specialist

QMARU ENTERPRISES LTD
01.2021 - 12.2023

Farm Operations Supervisor – Pig Unit

Private Farm
01.2018 - 12.2020

Assistant Administrator

Kisii University – Eldama Ravine Campus
08.2015 - 12.2017

IT Support Specialist

Eldama Ravine Sub-County Government
10.2013 - 06.2014

IT Technician

Lino Information Bureau
01.2012 - 10.2013

KCSE - undefined

Sacho High School

Certificate - Global Food Systems and Global Citizenship

G-BIACK (Grow Biointensive Agriculture Centre of Kenya)

B.Sc. - Information Science (I.T)

Moi University

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CHARLES KIGEN CHANG’MASA