Charles Jackson
Market Drayton,Shropshire
Summary
Administrative Leader experienced in business operations and team oversight. Improved processes and enhanced operational efficiency through decisive problem-solving and minimal supervision. Managed cross-functional teams to drive project success and foster business growth.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Bar manager
The Crown
Market Drayton, Shropshire
2026.02 - Current
- Manage the day-to-day operations of a busy local pub, ensuring smooth and efficient service.
- Lead, train and support bar staff to maintain high standards of customer service.
- Create staff rotas and manage labour costs to ensure adequate coverage during peak trading periods.
- Monitor stock levels, place supplier orders and conduct regular stock checks to minimise waste and control costs.
- Handle customer concerns and resolve complaints professionally to maintain customer satisfaction and loyalty.
Section Leader
Asda
Market Drayton, Shropshire
2022.03 - 2026.02
- Manage the day-to-day operations of a busy local pub, ensuring smooth and efficient service.
- Lead, train and support bar staff to maintain high standards of customer service.
- Create staff rotas and manage labour costs to ensure adequate coverage during peak trading periods.
- Monitor stock levels, place supplier orders and conduct regular stock checks to minimise waste and control costs.
- Handle customer concerns and resolve complaints professionally to maintain customer satisfaction and loyalty.
Bar Staff
Red Lion Pub
Market Drayton, Shropshire
2019.06 - 2019.12
- Rotated stock regularly, reducing waste from expired products.
- Managed customer disputes effectively, preserving the business reputation.
- Handled cash transactions to ensure accurate accounting.
- Ensured customer satisfaction by providing excellent service.
Team member
Greggs
Bangor, Wales
2018.01 - 2018.11
- Displayed teamwork skills to improve overall productivity.
- Maintained high standards of food hygiene, securing customer trust.
- Achieved efficient workflow with proper time management.
- Assisted in stock take, maintaining sufficient inventory at all times.
Education
A-Levels - Business Studies
The Grove School
Market Drayton 2016.06 - 2018.09
A-Levels - English Language
The Grove School
Market Drayton, Shropshire 2018.06 - 2018.09
A-Levels - I.C.T
The Grove School
Market Drayton 2018.06 - 2018.09
Skills
- Pricing and markdowns
- Electronic funds transfer handling
- Point of sale operation
- Challenge 25 compliance
- Conflict Resolution
- Staff management
- Product recommendations
- Food safety regulations
- Knowledge of hygiene standards
- Inventory management
- Complaint handling expertise
Affiliations
- Rock climbing – enjoy pushing physical and mental limits and problem solving in dynamic environments.
- Gym & strength training – committed to fitness, discipline and continuous self-improvement.
- Reading – regular reader of business, leadership and personal development books.
- Hiking & outdoors – enjoy exploring nature and taking on new challenges.
- Cooking – creative outlet that helps me unwind and stay organised.
- Travel – enjoy experiencing new cultures and broadening perspe
Timeline
Bar manager
The Crown
2026.02 - Current
Section Leader
Asda
2022.03 - 2026.02
Bar Staff
Red Lion Pub
2019.06 - 2019.12
A-Levels - English Language
The Grove School
2018.06 - 2018.09
A-Levels - I.C.T
The Grove School
2018.06 - 2018.09
Team member
Greggs
2018.01 - 2018.11
A-Levels - Business Studies
The Grove School
2016.06 - 2018.09