CHARLES IKONWA
Personal Assistant
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Operational Service Support Officer Position at the Department for Levelling Up, Housing and Communities. Dependable and quick-learning team player with effective communication and interpersonal skills.
Overview
15
15
years of professional experience
11
11
years of post-secondary education
Work History
Personal Assistant
David Lancaster
Leeds, West Yorkshire
08.2015 - Current
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
- Communicated with internal stakeholders, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Monitored and reported any changes in clients' physical and mental health.
- Developed and implemented activities to improve clients' quality of life.
- Provided emotional support and companionship to clients.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Healthcare Assistant
MB&S Healthcare Ltd
London
08.2017 - 12.2018
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Communicated effectively with patients and families to provide information about care and treatment.
- Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Doctoral Research Candidate
University of Leeds
Leeds
10.2012 - 12.2017
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to develop and implement creative solutions to complex problems.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Quality Control Inspector
Quality Course Ltd
Lutterworth
01.2009 - 01.2012
- Evaluated components and final products against quality standards and manufacturing specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Developed and implemented inspection processes to define criteria and quality control measures.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Monitored inventory levels to restock materials and maintain consistent supply.
Industrial Trainee
Industrial Training, Plantgeria Company limited
Harcourt, Nigeria
01.2008 - 01.2009
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Studied functional relationships between diverse operations to assess impact of different decisions and protocols.
- Wrote reports and papers for various levels of technical users.
- Reviewed and updated standard operating procedures per specifications.
- Assisted with implementation of new safety instructions and equipment protocols.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
Education
Diploma - Data Analytics
UniAthena
Online 11.2022 - 01.2023
PhD - Process Engineering
University of Leeds
Leeds 01.2013 - 04.2016
MSc - Oil and Gas Management
Coventry University
01.2011 - 04.2012
MSc - Mechanical Engineering
Coventry University
01.2009 - 04.2010
B.Eng - Mechanical Engineering
University of Port Harcourt
01.2002 - 04.2007
Skills
Staff collaboration
Relationship/team building
Project planning
Customer service and support
Operational Support
Teamwork and Collaboration
Planning and Coordination
Flexible and Adaptable
Analytical and Critical Thinking
Affiliations
- Level 2 Certificate in Occupational Health and Safety in the work Place.
- Managing Safely in Oil and Gas Industry (IOSH).
- Member, American Association of Mechanical Engineers (ASME).
Timeline
Diploma - Data Analytics
UniAthena
11.2022 - 01.2023
Healthcare Assistant
MB&S Healthcare Ltd
08.2017 - 12.2018
Personal Assistant
David Lancaster
08.2015 - Current
PhD - Process Engineering
University of Leeds
01.2013 - 04.2016
Doctoral Research Candidate
University of Leeds
10.2012 - 12.2017
MSc - Oil and Gas Management
Coventry University
01.2011 - 04.2012
Quality Control Inspector
Quality Course Ltd
01.2009 - 01.2012
MSc - Mechanical Engineering
Coventry University
01.2009 - 04.2010
Industrial Trainee
Industrial Training, Plantgeria Company limited
01.2008 - 01.2009
B.Eng - Mechanical Engineering
University of Port Harcourt
01.2002 - 04.2007