Summary
Overview
Work history
Education
Skills
TRAINING & QUALIFICATIONS
References
Timeline
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Charles Harvey

Woodford Green

Summary

I'm an organized and proactive Office Manager with extensive experience in managing daily operations and administrative systems in fast-paced environments.

Demonstrated skills in stakeholder management, problem-solving, and enhancing operational workflows. Recognized for effective communication, attention to detail, and fostering strong relationships across teams and leadership.

Proficient in compliance management, onboarding processes, and overall office coordination.

Overview

5
5
years of professional experience

Work history

Office Manager

Runway East Limited
London
10.2022 - Current
  • Office Manager (May 2025 onwards) / Office Associate (Oct 2022 - Apr 2025)
  • Successfully launched and managed new coworking site, overseeing daily operations.
  • Served as primary contact for staff, suppliers, and tenants, ensuring effective communication.
  • Streamlined administrative processes to boost office efficiency.
  • Coordinated facility maintenance to maintain a safe work environment.
  • Onboarded and trained new starters on internal systems and health & safety requirements.
  • Managed operational logistics for company move-ins and exits to ensure smooth transitions.
  • Implemented local office procedures to enhance service delivery and compliance.
  • Supported senior leadership with ongoing administrative tasks and project coordination.

Business support assistant

English Heritage
04.2021 - 09.2022
  • Previous role - Sales team member (Apr 2021 - Oct 2021)
  • Provided administrative support to Head of Events and regional management team.
  • Coordinated calendars, scheduled meetings, and managed venue bookings efficiently.
  • Handled high-volume inbox correspondence and coordinated event ticketing information.
  • Procured office and event equipment, overseeing supplier communications and delivery tracking.
  • Adapted communication styles to deliver tailored membership conversations.
  • Processed sales transactions and promoted Gift Aid contributions.

Education

BA History

Goldsmiths, University of London
London, England
2018 - 2021

GCSEs -

Highams Park School
2011 - 2018

Skills

Organized and reliable
Operations management
Supplier communication
Attention to detail
Proactive problem solving
Analytical skills
Confident adaptability

TRAINING & QUALIFICATIONS

  • Events Health & Safety Training
  • Food Hygiene Certificate
  • General Health & Safety
  • Information Security
  • CDM Regulations
  • CoSHH Awareness
  • Electrical Utilities Training
  • HPD Covid-19 Training
  • NaCTSO Counter-Terrorism Awareness
  • Effective Risk Assessment
  • Fire Marshall, Fire Safety & Fire Extinguisher

References

References available upon request.

Timeline

Office Manager

Runway East Limited
10.2022 - Current

Business support assistant

English Heritage
04.2021 - 09.2022

BA History

Goldsmiths, University of London
2018 - 2021

GCSEs -

Highams Park School
2011 - 2018
Charles Harvey