Charles Ellor
Belper,Derbyshire
Summary
Dedicated professional with expertise in customer relationship management and promotion execution. Demonstrates exceptional timekeeping and adaptability to diverse customer needs, ensuring seamless service delivery. Strong collaborative skills and flexibility in schedule enhance team dynamics and operational efficiency. Committed to leveraging these competencies to drive organisational success.
Offering strong interpersonal and communication skills with keen ability to engage with diverse customers. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Ready to use and develop customer service, multitasking, and teamwork skills in [Desired Position] role.
Friendly and outgoing with knack for creating memorable customer experiences and ensuring smooth service. Skilled in communication and teamwork, able to adapt quickly to new environments. Ready to bring energy and dedication to [Desired Position] role.
Well-versed in hospitality industry with focus on bartending. Deliver exceptional customer experiences and maintain smooth bar operations. Utilise deep knowledge of mixology, specialist spirits and custom drinks. Quick learner with ability to remain calm under pressure.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Bartender
The Swan Hotel
Tarporley, Cheshire
2025.01 - Current
- Provided excellent service to customers, resulting in repeat business.
- Implemented new cocktail recipes by researching current trends in the industry.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Checked identification of customers to ensure legal drinking age compliance.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
Vehicle body valeter
Factory Campers
Heanor, Derbyshire
2019.01 - Current
- Maintained high level of customer satisfaction with thorough valeting service.
- Regularly cleaned, maintained, and checked condition of all equipment, promoting longevity and effectiveness on the job,.
- Achieved spotless vehicles by applying appropriate cleaning solutions and techniques.
- Facilitated efficient scheduling system, minimising wait times for customers,.
Barista
CoffeeHouse@RoseFarm
Cheshire West and Chester, Cheshire
2022.09 - 2024.04
- Provided a welcoming atmosphere to customers, promoting return visits.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Performed cash handling duties accurately to maintain financial integrity.
Accountant, Work Experience
KLN Accountancy
Heanor, Derbyshire
2023.03 - 2023.03
- Executed comprehensive internal audits; highlighted areas requiring action.
- Facilitated company-wide budget meetings; achieved consensus on fiscal strategy.
- Ensured timely invoice payments with diligent follow-ups.
- Devised strategies for risk management, minimising potential losses.
Education
A-Levels - History
Tarporley Sixth Form
Cheshire 2022.09 - 2024.08
A-Levels - Business
Tarporley Sixth Form
Tarporley, Cheshire 2022.09 - 2024.08
A-Levels - English Language
Tarporley Sixth Form
Tarporley, Cheshire 2022.09 - 2022.09
Skills
- Customer relationship management proficiency
- Promotion execution
- Flexibility in schedule
- Adaptability to different customers
- Collaborative working
- Exceptional timekeeping
Affiliations
- Football
- Athletics
- Hiking/Bouldering
- Mixed Martial Arts
Accomplishments
Bronze Idea award
Timeline
Bartender
The Swan Hotel
2025.01 - Current
Accountant, Work Experience
KLN Accountancy
2023.03 - 2023.03
Barista
CoffeeHouse@RoseFarm
2022.09 - 2024.04
A-Levels - History
Tarporley Sixth Form
2022.09 - 2024.08
A-Levels - Business
Tarporley Sixth Form
2022.09 - 2024.08
A-Levels - English Language
Tarporley Sixth Form
2022.09 - 2022.09
Vehicle body valeter
Factory Campers
2019.01 - Current