CHARLES ARTHUR JAMES LINCOLN
Harlow,Essex
Summary
Detail-oriented professional with expertise in office management and administrative operations, including scheduling, database administration, and supply inventory maintenance. Demonstrates strong proficiency in Microsoft Office and office management software, ensuring seamless organisational workflows. Skilled in GDPR compliance, data protection, and confidentiality maintenance, with a commitment to health and safety standards. Adept at interpersonal communication and fostering collaborative environments to support team success. Aspires to leverage these competencies to drive operational efficiency and uphold regulatory standards within dynamic organisations.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Residential Worker
Essex County Council
Harlow, Essex
12.2023 - 03.2025
- Manage administrative tasks including record-keeping, correspondence, scheduling, and document preparation to support efficient operations within the home
- Facilitate communication between staff, families, and external organisations by providing prompt and professional information
- Provide compassionate care for children with diverse needs, organising recreational activities to support social and emotional development
- Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Participated actively in departmental meetings contributing valuable insights and suggestions.
- Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
Residential Care Worker
Quantum Care
Hoddesdon, Hertfordshire
06.2023 - 03.2025
- Worked collaboratively across teams to ensure continuity of care, staying updated through regular training
- Designed tailored support plans to meet individual needs and promoted resident independence
- Provided personal care with compassion and engaged residents in activities suited to their abilities
Administrative/Healthcare Assistant
Central Care Recruitment
Harlow, Essex
02.2023 - 11.2023
- Coordinated patient records, ensuring accuracy and confidentiality in line with healthcare standards
- Collaborated with healthcare professionals to deliver high-quality patient care and streamlined administrative support
- Managed appointment scheduling maintained secure data, and optimised office functions to increase efficiency
Administrative Assistant
Automens Systems Enterprise
Kumasi
08.2021 - 01.2023
- Scheduled appointments, managed calendars, and provided essential telephone support
- Maintained comprehensive databases, developed presentations, and managed correspondence to support organisational goals
Registration Officer/Data Entry Clerical
National Identification Authority/Electoral Commission of Ghana
Kumasi, Ghana
11.2019 - 07.2021
- Ensured the safety, security, and proper handling of registration materials and equipment
- Supported election logistics and coordinated activities to meet regulatory requirements and deadlines
- Improved electoral registration process by implementing efficient data management systems.
- Performed regular backups to secure important company information from potential loss.
Administrative Assistant
Judicial Service
Mamponteng, Ghana
09.2018 - 10.2019
- Provided administrative and secretarial support, managing sensitive legal documentation with confidentiality
- Coordinated legal tasks to support the judicial process, ensuring efficient and timely workflow
- Liaised with barristers and solicitors for seamless communication channels.
- Managed complex legal documents, improved organisation in the office.
- Collaborated efficiently with other court staff for streamlined operations.
Education
Bachelor of Business Administration - Human Resources Administration
University of Education, Winneba
Ghana 09.2014 - 07.2018
Certificate of Higher Education - Business Studies
Anglican Senior High School
Kumasi/Ghana 09.2010 - 04.2013
Skills
- Knowledge of GDPR
- Supply inventory maintenance
- Interpersonal communication
- Data protection compliance
- Health and Safety Compliance
- Confidentiality maintenance
- Microsoft Office proficiency
- Scheduling and calendar management
- Database Administration
- Office supply management
- Office management software
- Data entry proficiency
- Flexible work attitude
- Knowledge of privacy laws
- Customer relationship management systems
- Multitasking expert
- Meticulous record-keeping
- Data confidentiality
- Behavioural management proficiency
- Child/Adult safeguarding awareness
- First aid training
- Behaviour management
- Trauma-Informed care knowledge
Custom
- Organisational Skills & Planning: Highly attentive to detail, with strong skills in scheduling and document accuracy.
- Data Management & Confidentiality: Skilled in securely managing and organising data.
- Communication & Interpersonal Skills: Effective communicator with an ability to engage with teams, clients, and stakeholders.
- Time Management & Multitasking: Highly efficient in managing multiple priorities.
- Customer Service & Professionalism: Experienced in delivering excellent customer service with a supportive and respectful approach.
- HR Knowledge & Support: Knowledgeable in administrative HR tasks, including resource allocation and team support.
- Technical Proficiency: Competent in Microsoft Office Suite, database management, and documentation software.
Personal Information
- Date of birth: 06/13/95
- Nationality: Ghanaian
Languages
English
Native
Timeline
Residential Worker
Essex County Council
12.2023 - 03.2025
Residential Care Worker
Quantum Care
06.2023 - 03.2025
Administrative/Healthcare Assistant
Central Care Recruitment
02.2023 - 11.2023
Administrative Assistant
Automens Systems Enterprise
08.2021 - 01.2023
Registration Officer/Data Entry Clerical
National Identification Authority/Electoral Commission of Ghana
11.2019 - 07.2021
Administrative Assistant
Judicial Service
09.2018 - 10.2019
Bachelor of Business Administration - Human Resources Administration
University of Education, Winneba
09.2014 - 07.2018
Certificate of Higher Education - Business Studies
Anglican Senior High School
09.2010 - 04.2013
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