Charlea Powell
lewisham ,london
Summary
Highly motivated and enthusiastic professional with a strong foundation in team collaboration and independent work. Demonstrates confidence in abilities and excels in working under pressure. Possesses excellent interpersonal skills, initiative, and a proven track record of effective teamwork. Career goals include leveraging these skills to contribute to dynamic and challenging environments.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Waitress assistant
wetherspoons
Forest Hill, Lewisham
05.2013 - 09.2013
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Enhanced customer service by promptly taking orders and delivering food.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Greeted customers, presented menus and shared information about available special items.
- Polished glasses and cutlery to pristine standards.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Prepared tables for guests and reset tables between customers.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Increased order value by upselling sides, drinks and desserts.
Gym receptionist
meridian fitness
Greenwich, City of London
07.2013 - 07.2014
- Enhanced customer experience by providing comprehensive information about gym facilities and services.
- Provided clerical support to company employees, including copying, faxing and file management.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Admitted guests into buildings to control site access.
- Set up office spaces, equipment and support services for client and team meetings.
- Handled cash transactions accurately, maintaining financial integrity at all times.
- Distributed clean towels and locker keys to members upon arrival, enhancing their overall gym experience.
- Offered knowledgeable, friendly support to in-office guests.
- Checked-in members efficiently, contributing to streamlined gym operations.
- Oversaw daily operations to achieve high productivity levels.
Administrative assistant
Have Bike
Camberwell, Southwark
07.2014 - 11.2014
- Sorted and organised different types of information by document type, personnel or location.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Gathered information, created charts and produced reports for staff.
- Transcribed or scanned data to create new files.
- Improved customer satisfaction through prompt response to email and phone queries.
- Supported staff with administrative needs for photocopying, faxing and filing.
Education
Crown Woods College
Eltham, Greenwich 09.2008 - 07.2013
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Free 2 Learn
02.2014 - 02.2014
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Bosco College
03.2014 - 06.2014
Skills
- Confidence in abilities
- Team Collaboration Skills
- Enthusiastic
- Self-motivated
- Teamwork
- Independent work
- Working under pressure
- Initiative
- Interpersonal skills
Custom
- Confident
- Sociable
- Enthusiastic
- Bubbly
- Self-motivated
- Enjoys working with people
- Works well independently
- Team player
- Works well under pressure
- Uses initiative
Affiliations
- cooking
- baking
- balloon and party decor
Personal Information
Date of birth: 01/30/97
Timeline
Administrative assistant
Have Bike
07.2014 - 11.2014
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Bosco College
03.2014 - 06.2014
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Free 2 Learn
02.2014 - 02.2014
Gym receptionist
meridian fitness
07.2013 - 07.2014
Waitress assistant
wetherspoons
05.2013 - 09.2013
Crown Woods College
09.2008 - 07.2013
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