Charla Crank
Central London
Overview
6
6
years of post-secondary education
Work History
Waitress
SnowTrax
09.2021 - 12.2021
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Arranged tables and set up linens and silverware in preparation for guests.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Education
A-Levels - Fine Art, Textiles and Graphic Communication
Brockenhurst College
Brockenhurst 09.2021 - 05.2023
GCSEs - English Lit, English Lang, Maths, Science, R.E., Textiles, Music, Computer Science
Standish Community High School
Wigan 09.2016 - 06.2021
Skills
- Enjoy cleaning and pay close attention to detail
- Organised and reliable
- Outstanding customer service
- Opening and closing procedures
- Highly responsible and reliable
- Problem solving
- Strong communication
Languages
English
Native
Chinese (Mandarin)
Intermediate
Timeline
Waitress
SnowTrax
09.2021 - 12.2021
A-Levels - Fine Art, Textiles and Graphic Communication
Brockenhurst College
09.2021 - 05.2023
GCSEs - English Lit, English Lang, Maths, Science, R.E., Textiles, Music, Computer Science
Standish Community High School
09.2016 - 06.2021